Customer reviews
Kitchen Cabinet Kings reviews
Read what customers have said about Kitchen Cabinet Kings. Every review appears in the customer's own words and links to the original post. Page 5 of 32.
- 2,369 5-star reviews
- Cabinets for 110,000+ kitchens since 2010
Kitchen Cabinet Kings runs this page and publishes every review we import, good and bad. Four- and five-star reviews appear first. Choose All ratings to read every review.
Latest reviews
What customers are saying
These are great quality cabinets. They look beautiful and are solid. Their customer service and delivery was excellent. I highly recommend Kitchen Cabinet Kings for all of your cabinets!
My cabinets were on time , packed securely and ready to install.
Poor paint quality
Purchasing and receiving the cabinets were great. However, some of the cabinets were out of square and the paint is very thin and weak. They mar very easily and I fear they will not look good soon after everyday use.
BAD
Missing parts - twice, dismal ‘instructions’, missing items (then told they were backordered an additional 6 weeks), no response to email….
Dana is always helpful
I install about 2 kitchens a year. Not enough to be a kitchen contractor, but I have been using Kitchen cabinet Kings for a few years now. There products are always superior quality. Customer service is always helpful.
no trouble so far with orders
Very nice cabinets and easy to assemble. Our DIY kitchen renovation was possible thanks to Cabinet Kings. With the current state of things, the shipping times were understandably longer than usual, but everything arrived without a hitch!
New Kitchen
Working with the KCK website has been effortless. I do have a few questions about the construction of the cabinets and will be contacting the customer service department very soon. I will be purchasing all cabinets from KCK for a remodel of a kitchen in the next 2-3 months.
We are remodeling our home and we purchased all new cabinets throughout the house. We purchased all of our new cabinets through Kitchen Cabinet Kings and received quality cabinets for less than we could have purchased them elsewhere. The customer service is AWESOME, they keep you up to date on all of your deliveries. Very professional!!!
KCK Easy Use
KCK is very easy to use. I found the cabinets I needed in a short time. I needed a few questions answered and the Chat individual(Angela) was very helpful. Thank you KCK for your help.
Like everything else prices have gone up so much! Still love your products!
Solid selection! Will use KCK again :-)
There was a good amount of selection available and I appreciated the very detailed and direct terms and conditions. The RTA and Assembled were well labeled and the pricing was pretty good.
Love the quality of the Ice White Shaker cabinets. Have ordered two kitchen packages in the past and both were a very smooth process. Any issues are always taken care of immediately. Will definitely use again.
I ordered two 24 inch cabinets to go on either side of a wine fridge for a dry bar. These cabinets are such nice quality and come with slow close. I’m super happy with my purchase! They arrived in about 7 weeks from the time I purchased them.
product looks great and good prices.
looking to replace cabinets
ordered sample door hopefully will be shopping with you for cabinets
Unknown arrival date
I had to call to know when I would receive the cabinets. The information I found on the website did not match up with the actual arrival date. It was about two months for arrival. The chat feature was great and the reps I talked to were very kind.
Great Product and Process!
Affordable and nice-looking cabinets. I saved a ton using KCKs.
I ordered a bathroom vanity from this company. When it arrived, the front piece of the vanity included the doors and one of the three drawer fronts. This piece was broken. I inquired about replacing it, and the Community Service Director informed me that she requested a replacement and it would ship within a day or so. I then asked if I have to send back the broken one or if I can throw it away. She responded "No need to return you can toss it." When the replacement arrived, it did not have any of the doors or the drawer front that were included on the original one that arrived. I emailed informing them of this, and the Community Service Director called me, instantly starting yelling at me, lied saying that she told me to remove the doors and drawer fronts. She NEVER informed me that I was supposed to remove them. She never gave me any direction about what to do except for very vaguely answering the questions I asked. After yelling at me on the phone, she said she would reach out to the manufacturer. A few days later she told me I will have to pay $548 which is almost the price that I paid for the vanity itself. This issue was not caused by me, as a customer service provider she should not be assuming that all customers are experienced in home remodeling and would read her mind that the doors are supposed to be removed. As a 25 year old first time home owner, my experience with any other companies is that they replace the piece as it came, which included the doors and drawer front on it. It was her responsibility to inform me that I needed to remove these, which she failed to do. This issue was caused by her poor communication to me as the customer, and made much worse by yelling at me over the phone.
I would recommend Kitchen Cabinet King...
I would recommend Kitchen Cabinet King to everyone. My experience has been wonderful. Reasonable prices. Great customer service. I'm very happy to have done business with Kitchen Cabinet King. Thank you Rizzo.
We had used Kitchen Cabinet Kings previously, so we were familiar with RTA.
We embarked on a kitchen remodel using 17 or so of the RTA Artic White Shaker cabinets. Ordered them direct through the online portal. Delivery was quick and painless. Assembly is easy enough, though pay attention to bracket locations and you might also find an occasional missing bracket. It wasn't a big deal, but you need to pay attention.
I decided to use glue in addition to the brackets as "extra insurance".
The project came together very well. I paid attention to making the cabinets true and square. For some of the larger units you definitely benefit from a second pair of hands. Some of the smaller cabinets have limited screwdriver space.
I ran under cabinet lighting through and down the inside of the cabinets...
We specifically ordered cabinets to fit the same footprint as we wanted to reuse the existing granite counter tops.
I'd use these again when we turn our attention to the bathrooms.
Giving four stars because a couple of our assembled doors are misaligned…Which is annoying considering that we paid $1000 extra for assembled doors. The company only
gives you one week to look everything over, which was impossible to do because the shipment came early, so everything had to be stored in our barn until the kitchen was ready. Overall though, the color and quality of the cabinets is great.
Easy to do--wish shipping was free
Great service and a quality product!
Bees Knees for Kitchne Cabinet Kings
The Website was a bit difficult to use at checkout. Had to try three times and kept getting different screens in response.
Rene's Kitchen
customer service was great ,especially Rizzo
Skeptical - at first
I've been a woodworker for many years so I was skeptical that on-line ready to assemble cabinets would satisfy my critical eye plus I had concerns about timely shipping and how warranty issues would be handled. My very initial concern of timely shipping was alleviated quickly when we received notice that our order was in transit exactly when it was promised to be shipped. The shipment of an entire kitchen cabinet order arrived via truck strapped on a pallet. When we began unboxing the RTA cabinets we noticed that they were well packed. Even so, there were a couple of pieces damaged. As instructed, we took photo's of the damaged pieces and sent them to Luisa in customer service ( who was a pleasure to work with) and she immediately ordered replacements for us and had them shipped to us in a very timely manner. Again, as a long time woodworker I have a critical eye for fit and finish and was pleased to see that the painted surfaces were nicely finished with no drip marks, or other noticeable blemishes and the parts fit together well and things lined up nicely for a solid construction.
I don't want to overlook Jessica, our designer, who was patient with us during the layout of our kitchen cabinets and provided us with a nice design that fully met our expectations.
So, to summarize, Kitchen Cabinet Kings has turned this skeptic into a believer and should I need any cabinets in the future I will be sure to order them from Kitchen Cabinet Kings.
Outperformed Expectations, Saved Me $
Kitchen Cabinet Kings delivered everything I hoped, and more. Communication from customer service was fast and proactive- A smooth process from start to finish. I received the cabinets in 3 weeks, shipped across the country.
The drawers and doors close gently. It feels luxurious. The cabinets look better than anticipated. I ordered the Cherry Glaze style. Installation took 1.5 days for lower and uppers. The cost of the project was less than half what it would have been if I had worked with a contractor to build / install cabinets instead.
Tips for buyers:
- Consider adding a touch-up kit for the cabinet color of your choice. It's very convenient being able to color over any small imperfections.
- The drawers have adjustable sliders in the back that can be used to fix alignment. If some the drawers are a bit off when your cabinets arrive, don't panic. Use those adjusters.
Ordering online has never been easier! It was truly a piece-of-cake working with Kitchen Cabinet Kings. They sent me a detailed rendering of exactly what my new kitchen would look like down to every last measurement. Saved me a ton of money with a faster shipping time than expected. Highly recommend!
Second Order, I love these guys!
My order came quickly and the quality is better than expected. Im very pleased
Great Chat Experience
Quick, helpful responses.
Needed a cabinet quickly so I contacted Nicky @KCK
We replace a refrig for a client requiring a modification to the kitchen. During covid its been impossible to find anything so we called fix. Nicky answered and quickly checked stock and we were able to order right away. Hopefully the shipping goes as smooth. Will update when received.
Hope everything will be ok
I purchased those cabinets for a house oversea. It mean I'm responsable for the shipping and installation. Excellent delivery to my house here in N.Y. Because I bought RTA cabinets, I request that pre-assembly L type bracket be remove due to the shipping situation. Customer services stated that the manufacturer do not provide this type of request. I bought the cabinets anyway. I really believe those brackets could damage the side panels of the cabinets. It is my hope that everything will be fine. Good cabinets, good price too.
I have used Kitchen Cabinet Kings for 5 kitchen renovations and every time has been a good experience. This most recent kitchen was 2 time and I received a call to double check my choices. Delivery was prompt during this supply chain crisis.
Not contractor friendly, lacking costumer service. I do 15-20 kitchens a year, and i think I just bought my last one with them!
Kitchen Cabinet Kings replied
Nelson, we're really sorry to hear about your experience. Thank you for taking the time to share your feedback with us. We’d appreciate the opportunity to resolve these issues for you. Please contact us at support[at]kitchencabinetkings.com.
I ordered the Expresso Cabinets and I love them! We did have an issue because one of the cabinets we ordered was not available, but contacting and talking to customer service was so easy and my problem was resolved. The cabinets came packaged nicely and none of them were damaged during delivery.
Speaking of delivery, the cabinets came quickly (even though everything takes longer to come because of COVID) and I was very impressed! The savings that I was able to get because of ordering through Kitchen Cabinet Kings was OUTSTANDING! My wife and I were quoted to order cabinets for $15,000!! We didn't spend even CLOSE to that with Kitchen Cabinet Kings and we are very pleased with our beautiful cabinets!
We would HIGHLY recommend Kitchen Cabinet Kings to anyone wanting to purchase cabinets! The quality is amazing, the customer service is top notch, and you seriously can't beat the price!
Kitchen Cabinet Kings Pearl finish upper and lower Kitchen cabinets review. First off I need to say I bought the RTA (ready to assemble) versions. I used glue and the screws just like they said. It did help to watch a couple YouTube videos before hand on how to assemble these wall/base cabinets. I have had a very pleasant experience putting these together. They go together super easy and look great and function better than they look. The doors are super easy to tune after assembly and mounting to get door gaps and seams even. I love the soft close that came standard on the doors and drawers and more importantly my wife loves them and she has said she loves her new cabinets and they look really really great. We have not picked out our countertops yet but when we get those installed soon this kitchen will look amazing. Getting into the quality of construction and rigidity of the cabinets. I would say on a scale of strong built (5) to weak built (1) these cabinets would be rated at a 4.4. Maybe could have had some corner brace brackets for additional support. All in all pretty stout and the best part was absolutely no particle board with solid birch plywood sides, backs and tops and bottoms. The shelves were even tougher at 3/4 inch birch plywood. The finish was super slick with a sprayed on paint that formed something like a shell that looked emaculate. We only had a few nicks in the paint that I did catch within the seven days but I knew I didn’t need to return due to the nicks would be good and also covered up or not seen. The packaging if shipped and handled with moderate care will pretty much be perfect every time due to how well the materials are protected with foam and cardboard. I could see damages occurring if the boxes got wet during shipment and if that happened you maybe in trouble. As far as shipment and the company letting you know they got shipped so you can prepare for their arrival is a different story. I actually got them delivered and man that freight delivery driver was awesome. A quick shot out to him because he understood and was super patient with me and let me check all the boxes and look inside the ones that look beat up and helped me off load everything. Super cool guy. But back to it I found out they were getting shipped a day after they were already delivered. Not good I had to scramble to get home for the delivery because the delivery guy called me and I had no idea. Other than that a smooth process all in all and I would buy again with no reserves at all. I never dealt with customer service so I can’t say much there. The website was pretty simple to navigate with great illustrations to work out what you need with exact measurements. I saved probably a thousand dollars by buying on Black Friday which was amazing due to these cabinets to get made for our kitchen probably would have cost us double what we paid. I would absolutely recommend this company to anyone and I actually already have because people asked. Thanks kitchen Cabinet Kings your product is awesome.
Love the cabinets, great quality for the price. I had some issues with my orders and they were VERY quick to fix and get me replacement pieces. I will order from them again.
Great customer service!
Couldn’t be happier with the cabinets! They are a great quality, and the price couldn’t be beat. You must be careful doing your measurements. We made an error, two actually. The first one was caught before shipping, so was easily corrected. The second was not caught until installation, but the customer service member,Ms. Rizzo, helped us with correcting our mistake easily, and with not much unnecessary extra expense. It was a pleasure dealing with her. Shipping and delivery went smoothly also. Thanks!
Satisfied Customer.
I'm a contractor and this will be my 2nd project using Kitchen Cabinet Kings cabinetry. They were great the 1st time, so I'll stick with them. Nice quality and decent pricing.
Great quality products and service
Ordered and received high quality beautiful cabinets with great customer support.
I ordered my White Shaker Kitchen cabinets online in November. I had a couple questions and called Kitchen Cabinet kings for some help. The customer service agent i spoke with was so helpful. Because of shipping delays and where we lived she help me decide on the best cabinets for us. We went with the cabinets you build your self and it couldn't have been any easier for a big savings over other vendors and designs. The website was very easy to navigate through and they had so many sizes to choose from. We had our cabinets in just over a couple weeks compared to others that may have taken months. I would definitely use Kitchen Cabinet kings again and would highly recommend them! the company that installed them said that they were surprised by the quality of these cabinets and that they were wood and not the particle board. Thanks for making my kitchen beautiful!
So Far So Good
Seems like the thing to do.
I ordered the RTA cabinets for a kitchen remodel. The cabinets were easy to assemble and install. Customer service was quick to answer any questions all through the selection, ordering and about shipping info. The cabinets look great and are also good quality. I’m very happy to have found them.
You're a lifesaver!
Thank you for the great customer service!
We have received and installed lower cabinets for a bar area that we are creating. The lower cabinets came in on time and are in good condition. The drawers are a bit off center but they are workable. The quality of the wood and finish is good.
The upper cabinets have yet to arrive. I was told in October that they are on back order and would be shipped out to me the beginning of December. No contact from the company as to when I will receive them and it is 12 /29. Communication would be good.
I will hold off on my final review pending delivery of the order.
Condo Remodel
Needed to replace some old tired cabinets in our new condo and as always Kitchen Cabinet Kings delivered. Quality was outstanding and customer service superb. Thanks once again.
Very happy with my cabinets
Very happy with my cabinets! I really like the solid wood construction. All the parts lined up nicely and using wood glue on all the joints made for a very solid construction along with the angle braces provided. The hardware provided for the hinges and drawer slides is very good as well. I did have a cabinet damaged in shipment and KCK was very easy to work with to get a replacement cabinet face and door shipped out to me. My wife liked the look so much that we subsequently ordered bathroom vanity cabinets as well.
The Ice White Shaker cabinets are beautiful, solidly built/good quality material and they come at a great price in comparison to other RTA vendors. I recommend searching for a coupon to use prior to purchase! The coupon I used saved me a good amount of money. I didn’t use the design service as my contractor mapped it out for me. The process to order online was a bit clunky - the website isn’t super easy to navigate but once I spent some time looking around, I figured it out. The shipping was fairly quick- about a month or so. Given that everything is delayed nowadays, I was pretty impressed. My contractor said the instructions for building the cabinets were not clear- worse than IKEA, but he figured it out and like I said, they look beautiful. The only things that were irksome was that a piece of the filler was a different color than the other pieces so I needed to buy the spray paint to fix it. I was charged $25 shipping for the spray paint. It was long past the return time, so I couldn’t send back the one piece of filler and I can only imagine that process would take a while. Overall, I would recommend Kitchen Cabinet Kings and would use them again.
We were hesitant about ordering cabinets online. Once we settled on a style, Tahoe White, we decided to order a sample to see the color and build quality. The sample color was a perfect fit for us and the build quality was better than we expected. We worked with a design specialist, from Kitchen Cabinet Kings, finalized what we needed, and ordered all of the cabinets. We decided to go with RTA cabinets and assemble them ourselves. The assembly instructions were ok, once you get the first cabinet built, it isn’t hard to figure out the rest. The quality of wood, they use, is way better than what you would find for something similarly priced. Overall we are extremely happy with our whole kitchen design and our 20 RTA cabinets. The customer service at Kitchen Cabinet Kings brings them well over 5 stars.
Cabinets arrived on time and exactly as depicted in photos on website. Assembly took very little time or experience. Overall a great look, would absolutely purchase from again. Thanks!
limited customer service
no ordering samples by phone... all on line. forced to set up an account...
that is not very convenient to the customer
Very happy with my cabinets! I really like the solid wood construction. All the parts lined up nicely and using wood glue on all the joints made for a very solid construction along with the angle braces provided. The hardware provided for the hinges and drawer slides is very good as well. I did have a cabinet damaged in shipment and KCK was very easy to work with to get a replacement cabinet face and door shipped out to me. My wife liked the look so much that we subsequently ordered bathroom vanity cabinets as well.
Used the chat tab for assistance. Angela was very fast and helpful. cannot wait to get samples to make my decision and get my cabinets ordered
Just me
Have received and installed theses cabinets before they are the easiest and best cabinets I have ever installed Thanks
good samples but high shipping costs
shipping cost was too high for a ready to assemble vanity so we decided to go elsewhere. the sample we got was great quality though
Great!
Excellent customer service, helpful, friendly and professional
We are very happy with our cabinets from Kitchen Cabinet Kings! Ordering online was easy! Delivery was fine… had to reschedule a few days as apparently the driver was sick. Thankfully our installer was flexible. The cabinets were preassembled and are very sturdy. The finish is very nice. We got Grammercy white. We ordered the touch up paint and trim for the toe kick and ceiling (in case we needed it). I recommend ordering them… we used the toe kick pieces and the touch up paint, but not the crown molding. Well worth the piece of mind! Our installer commented on how well made the cabinets are! The kitchen is beautiful!
Fair product
We purchased this product for our kitchen and were disappointed with the quality given the cost.
There so are many great things I could say about Kitchen Cabinet Kings, The communication and customer service are clearly better than average and my experience was much better than average. One incident that I will highlight is this. I purchased a range hood to match my Townplace Crema cabinets and I needed a hood insert and blower to match. I went online to chat about it and even though the agent I chatted with didn't know what BROAN models would work, someone called me back within a day and told me exactly what model hood liner and insert to purchase. I didn't even ask for a call back, but the folks there made the extra effort to find my order and then find my number and call me back with the information. I was blown away! So thrilled they did that. Thank you to Rizzo, Luisa and Dana and Jessica DiSanto! You all made this the best experience I could have had! Thank you all! Cheers to your team!
Ordering RTA cabinets
A nice selection of cabinets, high quality, great intuitive website.
This is my fifth kitchen i have purchased and installed. White shaker cabinets. Love the design and quality. I had a damaged door in shipping and received a replacement quickly!
Worst customer service ever
Package was entirely to big for delivery guy to put on curb. Called customer service and was told it was my responsibility to unload from the truck. And that if I sent it back it was at my cost. I have never had a delivery been treated as such. Since I'm pregnant I had to get the neighbors to help unload from the truck. Customer service is the worst. I was offered nothing but a half assed apology. I flip houses and was looking for a regular supplier. Will not be spending money with them again.
Horrible experience!
I purchased a door sample and started working with a designer to remodel my kitchen. It took her 2 weeks before she sent the first draft. I almost forgot I was working with her. After I replied with many changes, she completely disappeared and after 2 weeks she emailed me that oh sorry for the late response I will work on your design right away and she disappeared again. Anyways eventhough I liked the door sample I went with another company because they didn’t care about their customers.
This is the 10th kitchen I have done with these cabinets and they are great. Great quality, fast shipping, and good customer communication. I will never buy cabinets anywhere else.
I began a bathroom remodel back in July. Ordered cabinets from Kitchen Cabinet Kings. The RTA shaker style arctic ice cabinets arrived quickly. The cost savings was awesome!
Once assembled and installed they have added so much storage space in a small footprint.
The website was so easy. Customer service walked me through placing my order and arranging delivery.
I love my cabinets and would highly recommend them.
Kitchen Cabinet Kings were fantastic to work with and the cabinets are beautiful. We ordered the ice white shaker cabinets. We had a retired carpenter friend talk about the quality of the cabinet and how he was impressed they weren’t cheaply made. We ordered several different times because we kept changing our layout and every time they worked with me to make shipping more reasonable and they were always very prompt with the delivery times. I always had someone answer when I called and when I had some minor issues with damage during delivery they had acceptable solutions. I was very impressed with the customer service and the quality of products. We also compared their cost to local places and it was an incredible cost savings. I would recommend them to everyone….and I have.
I have redone two kitchens with Kitchen Cabinet Kings. The cabinets arrived promptly and fully assembled. My contractor could not believe the quality and the price. They look absolutely beautiful.
Is anybody out there??
It would have been helpful to be able to reach a person to answer questions along the way through the process.When I used the e-chat feature, I only seemed to get stock answers, not specific to my question. Call backs were few and far between.
Love My Cabinets
I previously designed and installed a Kitchen with your cabinets. What a breeze to order!
Amazing service
Dana made ordering and answering all my questions a wonderful experience. Highly recommend for anyone who is looking for cabinets. They are the best to work with.
Home Remodeler 21
Have had my eyes on this and other style cabinets and looking for better prices. Think I have found what I have been looking for. Will know better once I see the samples.
Quality product, good price, user friendly web site, easy order process.
Great quality
Great quality, outstanding customer service and fast shipping! We are very pleased with our cabinets and would highly recommend!
Having recently purchased what we plan to be our last home, after moving in we quickly realized the home lacked adequate Kitchen Cabinet storage
Fortunately we met one of our neighbors soon after moving in and they have the same model home. They also complained about the lack of storage space in the kitchen.
Our neighbor discovered Kitchen Cabinet Kings and placed his order. The Cabinets matched exactly the cabinets he had installed with the house. When we saw them we immediately ordered our own set of Cabinets from Kitchen Cabinet Kings.
I wish I had taken a photo of the canniest when they arrived. Kitchen Cabinet Kings had our cabinets wrapped the cabinets securely and they arrived in perfect condition. It was a positiver sign to see they took care to ensure our cabinets would arrive in perfect shape, and they did!
The cabinets are now installed and we're waiting on the countertop to arrive, and we're going to choose our handles soon. These cabinets are identical to what the builder installed, but at a price the builder could not come close to! I guess the Builder needs to find Kitchen Cabinet Kings too!
We just ordered doors to use to finish our cabinets on each end. The quality of our Kitchen Cabinet Kings Cabinets are excellent!
If you're looking for new Kitchen Cabinets make sure you visit www.KitchenCabinetKings.com
If you don't you're going to overpay for inferior cabinets!
clunky checkout
checkout page is cluttered and not very intuitive, information I typed disappeared for no reason.
Loved at home so purchased for office
Remodeled kitchen in 2018 and recently ordered for home and office. Great products and excellent service is what you can expect from KCK..
Easy on-line purchase!!
We needed 33", which isn't easy to find on-line, but KCK has them. The quality is great, finish perfect, and shipping quick. We used three wall cabinets to create one large bathroom cabinet, floor to ceiling. Our contractor built a base for us. Filler and scribe molding, and voila! It's perfect and took care of filling an unused space and giving us lots of storage!
It was a pleasure to work with your company. Thank you for all your help and this is my third kitchen from your company the other two looks great.
Ordering was easy, and delivery was fast. Cabinets are good quality, but it did take some time and skill to assemble some of the pieces. The instructions that came with the cabinets was somewhat lacking, but searching online provided me with the info I needed. I would purchase these cabinets again.
High Quality
I purchased the RTA Cherryville Cabinets and accessory pieces. Very impressed with the quality of material. The cabinets were not difficult to build as I have some carpentry skills. I added glue to increase the strength. I saved over $10K by building the cabinets vs. purchasing semi-custom. The stained finish matched the sample door. The soft-close drawers and doors are very impressive.
We Shall See
Other than Ikea furniture, I have never purchased RTA cabinetry. I wanted 2 wall cabinets to mount over a dry bar/beverage center and didn’t want to sink mega-dollars into them. A design which my wife found pleasing was offered by Kitchen Kings and I placed an order:
Forevermark Cabinetry is sold by Kitchen Kings, manufactured for the TSG Group (The Shekia Group LLC) in Edison, NJ.
The cabinetry is manufactured in China for export.
I ordered the “Thompson White” wall cabinet from Kitchen Kings; this is sold by TSG as the “Uptown White.” My cost through Kitchen Kings was $209.10 for one 21” x 30” x 12” wall cabinet. I bought two cabinets and paid $418.20 PLUS a delivery charge of $265.00 MINUS a 10% discount ($41.82) PLUS sales tax ($22.58) for a grand total of $663.96.
These same cabinets are priced as low as $142.80 + $42.12 for ground delivery from Millwork City! I can’t really complain because after a lengthy searching process, when my wife saw these at KK, it was “get them!”
The “assembly instructions” were totally laughable. If a person was either unfamiliar with basic construction or just not handy at all, they would have failed miserably following this crappy piece of worthless paper. There are also 8 screws per cabinet intended to anchor the brackets together that aren’t even addressed!
Now as for the quality: I realize that these are RTA and won’t look as nice as pre-assembled, BUT….the photos below will tell the story. I tried to attach photos to no avail.
Bottom side of one cabinet – this is how it was received
This photo showed plywood separation at one of the pre-installed hinges.
Rear bottom inside corner of one cabinet
This photo shows a 1/8" gap between the cabinet back and bottom.
Would we order these again knowing now what we didn’t before? I certainly would seriously question KK’s shipping charges; the 2 boxes arrived in a small white transit van (supposedly FedEx,) carried in by one person (35Lb. ea.) BTW, they were shipped from Edison, NJ to Timonium, MD – not that far for $265.00! When I saw ‘China’ on the boxes, I had my doubts concerning quality.
P.S. I will supply photos if and when requested.
Our kitchen turned out beautiful and we saved thousands of dollars by going with Kitchen Cabinet Kings. We ordered the Gramercy White cabinets already assembled and ready to install. They shipped out really fast. We received our complete order in approximately two weeks. The website is very user friendly and when we did receive a couple of items with minor issues, customer service was prompt to replace them for us.
My experience with Kitchen Cabinet Kings has been disappointing. I purchased about 18 kitchen cabinets from the Bowery line, along with some accessories (e.g. pull-out drawers, tray dividers, crown molding). After a delay of a couple weeks in arrival time (despite trying to confirm in advance that the Bowery line was in stock to avoid any delays), many of the cabinets arrived damaged. Some of them in ways that wouldn't be visible (e.g. because they were dinged on sides that were going to be covered by another cabinet); some in places that would be visible or that makes installation more difficult but that we're hoping we can sufficiently touch-up, fix, or live with; and some of them unacceptably. While Kitchen Cabinet Kings is facilitating replacement of the irreparably damaged cabinets, my understanding right now is that it takes about 3 weeks from us submitting the claim to receive the replacement cabinets. It's been a week and a half so far, and I have no idea when the replacement cabinets will arrive. That being said, we like the color and the cabinets that aren't damaged seem fine for the price.
Kitchen Cabinet Kings replied
We’re sorry to hear about your experience, Karina. Thank you for taking the time to share your feedback with us. We’d appreciate the opportunity to resolve this issue for you. Please feel free to contact us at support[at]kitchencabinetkings.com
Expectations were not met
They claim on the website American Made, but all boxes show in big letters “ made in China”.
I really thought they were high quality wood cabinets made in the US… disappointed , because it shows.
Thank you
We got the product in 3 weeks. The delivery driver was very nice.
Thank you.
These folks understand customer service
I've been working on a large over 13K cabinet order for my home, I've been in touch by chat, phone and e-mail with several of the DiSanto crewmebers. They have been great in providing me with all of the information I needed and answering all of my many questions. We have worked on the supply chain/availability issues and I'm still happy with the process and the people here! Good job, keep up the great work!
Very happy with the final results!! Our designer--Anna--put together a design to fit exactly as we asked of her. She is a wonderful lady to work with: kind, knowledgable, talented and listens well. And the end result is a new kitchen and two new bathroom cabinets that we are very pleased with. Getting our order took a few months due to supply chain issues. So it was a big inconvenience, but not Kitchen Cabinet Kings fault. All industries suffered delays & lack of supplies. We ordered the Cherry RTA cabinets (ready to assemble). When cabinets did arrive, we were able to put them together in a short amount of time. Some of the assembly directions could have been a little clearer, but we managed. Cabinets are beautiful!! They are well made and of excellent quality. Soft closing doors/drawers, and inside hinges are a couple of the quality touches.
A few of the pieces were damaged in shipping and Kitchen Cabinet Kings customer service rep--Rizzo--was very responsive. She was great to work with and had replacements shipped quickly. The end result is a top quality look, sturdy well-built cabinets and very very happy customers. We highly recommend Kitchen Cabinet Kings.
Edit Four years later: still VERY happy with our cabinets, how they perform and how they are holding up. Top notch! Thank you kitchen cabinet kings!
So far has been a great experience but have not received cabinets yet so am able to give better reviews in future.
Easy to assemble and good quality
This is my second purchase and both have been very good experiences.
The customer service is great if you are a DIYer taking on the large task of kitchen cabinets. The cabinets are well made, even better than I saw when shopping around at the big box stores or the multitude of cabinet places I went to. The paint job is well done (can't see any spots, globs, or places where the paint is thin and runny or cheap looking). Packing was well done too with only very minor knicks on some pieces that you can't even see once the cabinet is assembled). I did use wood glue in addition to the screw assembly - seems to work well for me but I don't know if it is really necessary or not, just made me feel better to do it. The easy reach corner cabinet is a bit tricky to put together, but the rest of them were assembled easily. Just take your time.
Nice!
Customer service is top notch, which makes all the difference in a DIY large scale project such as kitchen cabinets. The quality of the RTA Gramercy White cabinets is better than the assembled cabinets I saw while shopping around. The plywood boxes are excellent and should hold up well. The paint job is well done. I recommend using wood glue in addition to the screw assembly for an extra solid fit. This may not be necessary but those cabinets of mine aren't coming apart for nothing.
COVID staffing shortages created huge delays in cabinet lead times so in my search to meet deadlines I found KCK. Selection and ordering was complicated by inconsistencies in cabinet sizes and availability across the varied styles. (example... this style has a 33 inch lazy Susan but this other style doesn't, could only get a double oven not a single etc...) I would have preferred to have had the assembled cabinets but the options I needed required me to order the unassembled ones, which actually worked out great, since I received them in two weeks! Assembly instructions were meager at best but it's not rocket science. Overall they are a decent cabinet, the stained interiors are nice and the hardware seems pretty good. I would use them again.
Shipping
I sent a message a week ago about getting my cabinets shipped cheaper since I ordered the wrong size on my original. I now have two cabinets I can't use and shipping is outrageous. No one contacted me and I need cabinets sooner rather than later.
As promised
Cabinets were easy to order, delivered quickly and painless to assemble and install. Just as promised.
Awesome Customer service
I have ordered 2 times after my 1st big order and the customer service is awesome they saved me a bundle on shipping, I highly recommend KKC.
Mistakes made by Me
I am my own designer; the company caught two mistakes I made, one was the color of the filler and the other no cabinet for the trash accessory. Thank you for that.
PERFECT!!!
They came on time, we’re wrapped beautifully and look fantastic in my kitchen!
easy
all the cabinets were easy to find and all in stock
Amazing company!! Will recommend to friends!
Kitchen Cabinet Kings has been a great company to work with! If I have a question they are very easy to get ahold of and the customer service has been the best!
very nice Cabinets, simple to order, repeat customer !
I am a repeat customer. Cabinets are beautiful, great quality and built to last. Also, it is very simple to order them.
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