Customer reviews
Kitchen Cabinet Kings reviews
Read what customers have said about Kitchen Cabinet Kings. Every review appears in the customer's own words and links to the original post. Page 4 of 32.
- 2,369 5-star reviews
- Cabinets for 110,000+ kitchens since 2010
Kitchen Cabinet Kings runs this page and publishes every review we import, good and bad. Four- and five-star reviews appear first. Choose All ratings to read every review.
Latest reviews
What customers are saying
High quality premium cabinets. User friendly website. Less than two weeks from ordering to receiving. I bought before and will buy again. Strongly recommend.
Happy camper
Website was very clear and any questions were quickly answered by a customer service person!
Everything was packaged really well. Nothing was damaged in any way. Everything fit perfectly. Their website was very easy to use. I made a measurement mistake and the customer service worked with me to get it corrected and sent out the correct cabinet section very fast. I highly recommend this company.
Aditional Order
After ordering, receiving, and assembling hte cabinets, I bought more for the Kitchen. Easy assembly and beautiful cabinets
Awesome customer service!
Worked with Mika on an issue that was my mistake. She helped resolve the issue very effectively and efficiently. I feel another company would not be as quick to assist a customer that made a mistake. I highly recommend Kitchen Cabinet Kings! We can get RTA cabinets other places but where can you be sure you will get excellent customer service?
I purchased the lait grey RTA cabinets and My cabinets look exactly like they do on the website. My contractor had them assembled and installed in 2 days. The quality of the cabinets is outstanding. I love the soft close doors, sturdy construction, and soft gray color. Definitely would recommend.
I am a repeat customer as I have ordered for myself and family members. We all have been happy with the cabinet quality. The staff has long time employees and that makes their service very good.
builder for 30 years, some of the best for the price
These were very high quality cabinets and at a reasonable price. They were truly easy to assemble and will transform any kitchen. They also seem to run fantastic sales for certain things like Labor Day and offer contractor discounts. We've been building and remodeling homes for 30 years and these were something we would buy again. Customer service was also fantastic.
Pallet was poorly packed causing broken items
The double pallet was packed with the heavy pantry cabinet on top causing the base cabinets below to turn into splintered remains that had to be sent back
Wrapped and boxed so well!
I was so glad my delivery went so smoothly.
The cabinets were boxed and then wrapped with extra large bubble wrap!
The driver carried each cabinet into my living room and uncovered each piece for me so I could check for any damage. There was no damage and I love looking at these beautiful white cabinets. Especially the 36 inch three draw unit.
great product
Cabinets are always in great shape and go together easily
I bought these cabinets after doing some research online and have to admit they look amazing. The quality is unlike anything else on the market from a diy perspective, and so I’ll definitely be using them again for my next remodel!
Customer Service
Briefly, I ordered Pearl sample door- described as off white but it’s more of a dark ivory in my east facing kitchen so I inquired about same door style but in a true bright white - was told I can’t mix and match door cabinets styles and finishes. They come that way from factory. Totally get it and I’ll be buying my kitchen cabinets elsewhere.
Excellent experience from start to finish. Rebecca was wonderful to work with on the design very helpful. Received 2 of the cabinets damaged, was a quick turn around on the replacement cabinets. All personnel we dealt were very professional.
We needed bathroom cabinets and needed them quickly. I ordered online and had my cabinets in under two weeks. I was so pleased with the quality of the cabinets. The color was stunning. I have placed a second order for a kitchen island.
We had a good experience with Kitchen Cabinet Kings, despite the few troubles that occurred. The delivery time and process went well and within a reasonable amount of time. Delivery was awesome other than the fact that the packages were damaged. But the company worked with me and made sure that everything was taken care of and we were happy. We did struggle a bit with the directions for putting cabinets together, the videos were great to help with assembly. We did glue them together, though that was not recommended. The color of the cabinets is beautiful! I truly love the look of my cabinets! Thanks for the good customer service:)
as of order sept
easy shopping layout convenience
As a renovation and property management company, it’s important to deal with a company like Kitchen Cabinet Kings that can supply us with a quality product at a reasonable price.
Great Product
I was referred to Kitchen Cabinet King by a friend who knew I was shopping big box stores for a small basic kitchen on a reasonable budget. These cabinets far exceeded my expectations, especially the real plywood boxes. I got the RTA cabinets and assembly was easy using basic homeowner tools. I would absolutely use them again.
Great customer service and cabinets
We mis measured and they helped us all they could. Great job.
Easy101
wide choice of cabinets and options
ordered samples
samples ordered dont know yet
We had a very easy check out experience and got lucky with a huge sale. For the overall price of our cabinets we couldn't be happier. From check out to delivery it was only a matter of weeks! The only complaint I could have is some of the packaging seemed as if it could be better. The pallets the cabinets came on all fell apart and the freight company and I had a little bit of a hassle unloading. All in all there was no damage to my cabinets so I cant complain.
Quality cabinets
I have been using Kitchen Cabinet Kings for years. Good Cabinets
Surprisingly impressed
Ordered the Patton Laurel kitchen cabinets. My customers love the green color. The all wood cabinets are a plus. The baked on paint is very durable. Company told me initially that was a 12 week lead time because of the style and paint and received in 14 weeks from day I delivered. Customer service was very helpful at times when I needed them and got back with me on questions or concerns by the next day at the latest. Website was very to order from and description of products were spot on. I ordered a complete set of custom cabinets from Kitchen Cabinet Kings for a third of the price than having to go to a custom cabinet shop. Will definitely be ordering my next job from you again. Only downfall was the the shipping boxes are not the most durable, but I didn’t receive any cabinets damaged on this order. Packaging could be a little better. Also having to pay for sample pieces for the correct color needed is a little pricey, because unless getting white, cabinets that are a color needs to get physical sample because online I know it will be different than on job. Most places like this are free, or at least maybe take sample door price off order of job. Other than those little things, great experience.
We ordered the light gray shaker cabinet. The items arrived with one box damaged. Emailed customer service with pictures and they promptly made contact and sent replacement item. We are very please with the cabinets. We ordered RTA and found them to be easy to assemble. During ordering process, they were very helpful and caught mistakes I had made in ordering.
Horrible company
Horrible company. Cabinets are crap if you Ever receive them. Been waiting since 1/6/22 it's now 8/9/22 and still don't have a complete set of undamaged cabinets. They don't communicate what's so ever. Worst purchase I ever made. Wolf cabinets are crap. Doors fall off, cabinets crack, horrible finish. And kitchen cabinets kings calls them custom. Just horrible all around. And they don't care one bit if your satisfied. They only offer a $500 credit for the months of BS and aggravation they put you through. I can't say horrible enough. I wish I could speak to the owners on the crap they are selling and the poor service and customer service they deliver. DO NOT USE THEM!!!!!!!! Go elsewhere. Save yourself a ton of aggravation. I hate this company!!!!!! No other way to say it.
Vans
Cabinet and panel are as ordered. Both arrived on time. Packing could be much better both cartons were tour up. Cabinate is ok. Panel was damaged on one end. Luckily I only need a portion of the 4 x 8 panel.
We ordered four cabinets from Kitchen Cabinet Kings. When the arrived, my son put them together to surprise us. We noticed that Kitchen Cabinet Kings sent us a 42" cabinet instead of the 24". Originally, the company was not going to send us the correct cabinet at no cost to us. But after a long discussion, they agreed to send us the correct cabinet at no cost.
Great looking cabinets
Got the shaker ice white cabinets and I'm thrilled with how they make my kitchen brighter. Everything from ordering to receiving went smooth. All cabinets arrived within 2 weeks and in great shape. I would recommend to anyone looking for fair priced solid built cabinets.
So great and easy to order
Loved working with Kitchen Cabinet Kings, for my next property will purchase again!
Good Quality.
Product arrived reasonably quickly and in good shape. However there were no instructions for assembly for the RTA cabinets. And I had to search for video. Not very difficult but I think with the drawer hardware installation there could have been some included paper directions or a video link noted.
We originally contacted Kitchen Cabinet Kings when we were updating the kitchen in our Florida condo. Since we were new to kitchen cabinet design and RTA cabinets we depended heavily on the design team at Kitchen Cabinet Kings. They worked closely with us and led us through the design and ordering process without a hitch. The delivery schedule was critical for us to meet deadlines and I'm pleased to report that the delivery was as promised and this was during the COVID pandemic which made it even more impressive. The cabinet packing was done well and we had only a couple of minor damaged parts which, with the expert help of the customer service department, were replaced very quickly. The quality and finish of the parts was impressive and the assembly went very well. Our new kitchen is a vast improvement over what was there originally and the Arctic White Shaker cabinets really brighten the area and provide a much needed upgrade.
After that experience, we decided to upgrade the card room at our permanent residence so we returned to Kitchen Cabinet Kings for a couple of cabinets to flank our mini-fridge. Once again, we were pleased with the ease of ordering, the quick delivery and the quality of the RTA cabinets. I have included a couple of photo's of our card room cabinets which fit well in the space we had and will go quite well with the rest of the decor in our card room.
Should we need any cabinets in the future we will be sure to contact Kitchen Cabinet Kings because of very good past experience coupled with a quality product at a price point that couldn't be beat the competitors.
very nice looking cabinets
I originally ordered the “patton white” cabinets but was told they were back ordered. Dana from customer service suggested the “ice white shaker” . very pleased with them. they arrived in about 2 weeks and in excellent shape. my guys installed them with no problems. my kitchen looks so much brighter. thank you.
Great selection easy online ordering!
Found everything I needed in the Ice White Shaker line and used Saved Carts for different layout pricing. When final layout was decided, just added to cart, applied discount codes and ordered. Used Help Chat twice too and both agents were very helpful.
Affordable, good quality and responsive
I found KCK's RTA cabinets to be the lowest-price for the model I wanted for the quality I was looking for. They shipped quickly, and though there were a few minor issues, KCK resolved them quickly. I would definitely order from them again.
Let's Do It Again!!!!!
This is the 3rd time I have ordered cabinets for renovations at 3 different houses. I am very satisfied with workmanship and delivery time. I have at least one more home to renovate (which is going to be a monster) and will be ordering cabinets once again.
Beautiful cabinets
This is the second time I’ve used Kitchen Cabinet Kings.
Great experience! Love their cabinets.
My remodel guy recommended Kitchen Cabinet Kings for my new kitchen cabinetry. I ordered the pre-assembled Lexington White style for wall, base, sink & refrigerator cabinets, as well as pantry cabinets. The website was fairly easy to navigate. The cost of the cabinets was very affordable and the current discount offer helped even more. The cabinets were delivered in a timely fashion which was a nice surprise. When setting up delivery, a gate lift was not an option due to the size of my order, so my remodel guy had to handle getting products off the delivery truck. One cabinet door had some damage, but everything else was fine. Customer Service Rep Rizzo was very helpful and friendly in getting a replacement door ordered. I do wish that the Lexington White style info/photos would've better shown the contours of the door frames as they are curved and not flat which posed a bit of an issue when installing door knobs and pulls. When cabinets were installed, my remodel guy discovered that we had ordered the incorrect size pantry closets, which were 6 inches too short. So be sure to quadruple check all your measurements before ordering. Rizzo again was a huge help with providing options and in ordering additional products. Luckily she was able to find these still available as I learned that the Lexington White style has been discontinued. I am happy with the way the cabinets look and would use KCK again; however, I would ask more questions before I placed my order.
I was in need of a replacement base...
I was in need of a replacement base cabinet originally made by Forevermore Cabinetry. The Sienna Rope style had been discontinued, so I knew it would be a challenge to find. I had the good fortune of reaching Rizzo Siciliano, in your Customer Service Associate. She immediately offered to make the necessary contact with the manufacturer to see what might be available. I was replacing a 30" base, but it was not available, but Rizzo was able to find me two 15" bases. She placed the order and had them shipped and I received last week. I assembled and installed them, and my problem was solved. Rizzo was very up-beat and a pleasure to work with and is a great representative for your company. (Order # 100046947) William J. Clark # 443-553-2801
Sample Door order
I contacted customer service regarding the order, and they resolved the issue, then checked on it with a followup phone call. It was refreshing to get that sort of customer service in the "post COVID" days of many firms not being able to respond or resolve the most basic of issues. Kudo's to Kitchen Cabinet Kings.
The cabinets were nice, and good quality. The shipping was a nightmare even before covid. Took 4 months for local delivery. Many cabinets damaged. Assembled cabinets replaced with unassembled cabinets, some wood was warped and therefor hard to assemble. I was offered a $250 credit for all the trouble I experienced, however it was never received. Unless you have several months and lots of time to deal with problems try someone else.
I have now ordered my entire kitchen, wet bar, and most recently pantry cabinets through Kitchen Cabinet Kings and I could not be happier. I ordered the graystone shaker RTA and I love the style and color. These cabinets are solid and easy to assemble. I had the best experience with the staff and customer service throughout the process and have definitely recommended KCK to my friends and family.
I ordered my cabinets (all in stock) on a Monday and they were delivered 3 days later which was great! The website was easy to navigate and the prices were unbeatable on any other site. I did have one box missing some hardware but customer service was great and had the hardware shipped to me quickly. If you need cabinets, KCK is the way to go! You will not be disappointed.
easy peasy lemon squeezy
Easy to follow site. Easy to place an order.
Nice Cabinets
These are awesome cabinets, well made all wood! My builder asked me where I got them, he said that they were excellently made.
Absolutely fantastic experience!
I loved the fact that I could get sample doors before making a purchase.
I chose the classic white, raised panel with black handles and knobs. Stunning! I was going for a country look and these fit the bill. We ordered the ready to assemble cabinets. When placing the order I expected delays because my husband is in the construction business and was hearing contractors complaining that the cabinets the ordered for new homes were three months out for delivery. I placed the order on a Wednesday and they were delivered the following Tuesday, much faster than expected. When they arrived of course we checked them out throughly and found no defects and they were very high quality. They were easy for my husband to assemble, he is very fussy about everything being square and level and these cabinets were fantastic.
I would highly recommend this company and these cabinets to everyone. Since showing several people our new kitchen, they want my husband to do theirs and everyone loves the cabinets.
Thank you Kitchen Cabinet Kings for great service and a high quality product.
Hello
Easy to use site. Good selection
I heard about KCK through a friend of mine and wanted to try them out. I ordered a specialty cabinet and they called me the next day and said that unfortunately that particular cabinet was no longer available and they gave me other options. I was able to get a cabinet that I needed for a job and it was delivered with no issues. I am very pleased with KCK and will do more business with them in the future. Thank you for your help and your speedy response.
I heard to said when I order a sample
To check quality and materials of the cabinets
Afforded
Seems to be fairly priced hope the quality is good as well.
Easy to purchase kitchen cabinets
The shopping experience was easy once I figured out my kitchen design.
All measurements of cabinets were given for each cabinet as well as additional specific information if necessary.
I ordered all my kitchen cabinets sign unseen which worried me but I couldn’t be happier! The quality is fantastic, I have the white shaker cabinets. Deliver was on time, I received them pre-ensembled so it was an easy install. Would definitely recommend!
We purchased Shaker Greystone cabinets for an in-law suite kitchenette. The cabinets are gorgeous and well built, and we love the color. Our particular cabinet needs were very specific given the space we were using and we were able to find exactly what we needed from the very wide variety of sizes and styles. Shipping was great. Everything came well organized on a palette that was dropped right in our garage. Definitely recommend.
Great customer service
I'd like to acknowledge Customer Service Associate Rizzo Siciliano for her friendly and very helpful assistance with my order. She helped me track my order and assisted me in a timely manner whenever I had questions. And when I had an issue, she went above and beyond to help find a resolution. She has been wonderful to deal with and has definitely made my experience with KCK a good one.
We LOVE our new kitchen cabinets! Easy to order, simple assembly, great materials, good communication with the company! We get so many compliments about our kitchen! And very affordable prices!
Cabinets arrived quickly - less than 3 weeks and look great. One piece was damaged a little at the top but my countertop will cover it.
Lets seebwhat happens
So far it has been a good experience, let's see once we get the items
Laundry room
I liked the cabinets after I got them together. The promotional info said I should be able to assemble in 10 to 15 min. Ha!. More like 30 min. I also think they could improve their assembly instructions. I had just 8 cabinets and I have to admit that by the 4th cabinet I got quite good at assembling them. I would order from them again. The cabinets we wanted were in stock and they were shipped right away.
Did it myself Diane
Second time I have purchased. Looked at cabinets that were double the price and you could not tell the difference.
Paradise Island
We ordered 5 cabinets to make up our large island. The cabinets are beautiful in color and quality. Quick free shipping with $3,000 order. They had every correct. There was one small gouge in one cabinet that was covered after installation so we did not claim to get a replacement. However when I called it sounded simple enough. Just send pictures to them in an email with description and they would have taken care of it. The cabinets are solid wood construction. I love the dove tail joints and the soft close cabinets. Everything was perfect. As long as you don't have a lot of questions for their online answering service. The answering service seem to have little knowledge and cannot send you to someone that can answer a question. . You have to answer a huge amount of questions online for their custom shop. Even if you just have few questions and you are not going custom. Not sure why they don't have a knowledgeable staff to answer phones. I would think they would lost a lot sales because of the frustration.
Easy to navigate. Great customer service.
Rick from customer service answered my chat request on a Saturday within a few minutes. He answered my questions and was very knowledgeable.
Its so easy to get prices and customer service is awsome
the CSR are professional and so helpful
Amazing! The furniture came 4 weeks early LOL! But that made me happy :)
If you are doing what I did, order furniture cabinets online without seeing any of the samples, the pictures I attached are showing the real color for Graystone Shaker. It is beautiful!
nightmare
They sold me 3 kitchen cabinets from Wolf. I received the cabinets and then purchased the rest of my kitchen cabinets. After waiting almost 2 months for my cabinets to show up Kitchen Cabinet Kings emailed me and said they are out of stock and will be refunding my money. I said I dont care how long it takes, my kitchen needs to match. They just kept saying the same thing, out of stock and wouldnt explain why they continue to sell there most popular Wolf Classic white cabinets online if they are out of stock. The real reason they wouldnt ship to me is because they decided its to expensive to ship to california even though they promise free shipping if spending over $3,500. They came up with some lame excuse about not being in stock and gave zero options. Now Im stuck with $2,500 of Wolf cabinets that wont match any other cabinets. Kitchen Cabinet Kings completely screwed me and they will have no problem doing it to anyone else so do your self a favor and someone else buy cabinets from.
DO NOT ORDER
This is easily the worst company to order from. After waiting for the shipment to arrive, the order dame completely damaged. The large cabinets that I ordered were put in the middle of the order. They were stacked upon rotted out pallets that simply gave out under the weight of the cabinets. The middle bent causing damage to 2 very expensive cabinets. Every item, and I do mean every item had damage. Either to the frame, door, etc. Yes, they will send you the replacement part, but only if that shows up undamaged as well. Which it didn't. Due to the extensive damage to some of the items i was forced to wait another month and a half for the replacement parts, putting my kitchen remodel that far out. The sad part is I had a great experience the first time I used them. Too bad this was the worst experience in regards to such a large order.
very easy layout....easy to shop & pictures help a lot
had to chat with customer service several times and each time they were extremely helpful and polite
This is easily the worst company to order from. I ordered over 8k in kitchen cabinets. After waiting for the shipment to arrive, the order came completely damaged. The large cabinets that I ordered were put in the middle of the order. Below them, were some of my smaller base cabinets. They were stacked upon rotted out pallets that simply gave out under the weight of the cabinets. The middle bent causing damage to 2 very expensive cabinets. Every item, and I do mean every item had damage. Either to the frame, door, etc. Yes, they will send you the replacement part, but only if that shows up undamaged as well. Which it didn't. Due to the extensive damage to some of the items i was forced to wait another month and a half for the replacement parts, putting my kitchen remodel that far out. This was after the 1 month shipment time. The sad part is I had a great experience the first time I used them. Too bad this was the worst experience in regards to such a large order. And Frankly, this company doesn't care. The material is cheap and isnt holding up very well at all and it has been less than 6 months of having them up. Do yourself a favor and order from someone else.
Worst Experience I Have Ever Had
I was just looking to purchase cabinets and decided to call and ask the customer service department about what exact service they could provide if something were to happen after purchase. I was met with attitude by Louisa, the DIRECTOR of customer service. Someone who should listen to customers and assure them things will get fixed. She played make believe like she couldn’t hear me to get me off the phone. Horrible horrible horrible and I didn’t even have to spend a dime.
EASY SITE TO USE AND PRICING AND OPTIONS ARE GREAT SECOND TIME ORDERING CABINETS
Great Experience, quality cabinets, great customer servide!
was a little unsure of what to expect ordering cabinets online. I found KcK thru Google search and read some good reviews. My cabinets were better than I expected, even my contractor commented on the quality of them and the fair price. They arrived via a private freight shipper, each carefully wrapped and packaged. I had one that was not wrapped as carefully as the others. Fortunately it was my lazy susan and the small amount splintering was in the back, on the panel that faces wall, no damage to the front. It did not compromise the integrity of the unit (very little splintering, I was actually looking for damage to all units via inspection which is why I found it). Needless to say I kept the unit and had it installed. Ive since called back for the wall slip and the service person was extremely helpful in locating the one I needed. BTW, I purchased the Gramercy White cabinets and I love them!
Great cabinet quality
All cabinets arrived quickly, Great cabinet quality, easy to assemble after understanding how. Instructions were minimal.
Consistently well made product
As a retired cabinetmaker I appreciate the care and accuracy of panel fit, location of pilot holes, quality of materials and unusually clear instructions:)
Highly recommend !!
Great customer service
Very efficient and good quality
The quality of the cabinets are good, and I’ve used the chat feature many times, although I wish they had access to more information. Many times I was told to contact their customer support via email and they were somewhat slow to respond. I would have also appreciated certain items to come with installation instructions such as top mounted drawers and pull out drawers.
Easy ordering
Great variety of sizes and finishes. Easy to navigate and order.
Dana makes everything better!
We have ordered from KCK many times and always happy with service and products
second kitchen upgrade project
this is the second order of cabinets that was needed to remodel our old kitchen .... the first order was all complete and went together without a hitch... great products and super great prices and outstanding quality materials
3/4 cabinets showed up and no one knew what happened to the missing super Susan. The bill of lading had exact dimensions for the 3 cabinets so I don’t think it ever left the factory. It took a few weeks of me calling and they said they could send another out by the 24th. Great. I thought. When I called on the 26th about said cabinet, they said it had been cancelled. But why!! Then I thought why haven’t they refunded me. One more week of calls for them to figure it and refund me. I hope that super Susan ended up in a good home. I’ll still order cabinets from them. At least they are made in America. The cabinets that did show up are pretty nice so now I’m going to order a bunch more
Great customer service and cabinet quality. Many of the pieces are shipped separately which can make logistics difficult (second home)
Initial samples all coming from different suppliers not together but they were received faster than we thought which was good.
poor communic
followed instructions to contact about availability, first with chat, then email. 5 business days later, still no response. disappointed.
I'm very satisfy with the ordering process and support help on my kitchen cabinet. now my wife wants to do the other kitchen. just waiting for counter tops.
2nd kitchen 3rd bathr
Great product and very helpful customer service. Always responsive and would recommend.
Customer Service was top notch. Helped me out every step of the way. Cabinets were delivered within original date scheduled without any issues. Cabinets look great, good quality and overall very happy.
They did a great job. Cabinets arrived as they said. They were accessible by phone and helpful. After the sale and after the cabinets were delivered, we were still able to contact them. We had a slight problem with one of the hinges and them shipped a new hinge arriving in a matter of a few short days. Did not hold up the job for the contractor. They asked us to let them know if we had any problems. we did not.
Awesome Company
Easy to communicate and work with
WORST COMPANY EVER TO DEAL WITH
This is by far the worst customer service I have experienced in my lifetime. It has now been a week since I received the order that I ordered 3 months ago. I am still missing 6 cabinets and of the 14 I received 5 are damaged beyond repair. No communication from customer service except after my first review. I paid over $15,000 for these cabinets and it is a complete disaster and worst of all their customer service doesn't care at all. It's everyone else's mistakes and not theirs. I ORDERED FROM KITCHEN CABINET KINGS NOT THEM!!!!! no one answers emails or phone calls. They don't care about you or your kitchen or bath. All they care is they got paid and that's it. I will have no kitchen now for probably 3 months if ever. DO YOURSELF A FAVOR AND GO SOMEWHERE ELSE WHERE THEY DELIVER WHAT IS EXPECTED AND CARE. THESE PEOPLE DONT!!!!!!
Second Time Purchasing from Kitchen Cabinet Kings
I was delighted with the first purchase to set up an office in my home. Cabinets are quality constructed.
We had a great experience with KCK
We had a great experience with KCK. We bought the shaker cabinets in ice white. Their support team was prompt and helpful helping us resolve an initial possible back order situation, and with subsequent requests for help as well. The cabinets look great and seem like they should last well. I'm very pleased with the value for the money. Delivery time was great, ordering from the website was a simple experience. I'm happy. Would recommend, and will use again for future remodels!
Day one after the disaster of a delivery
Day 1 after the disaster of a delivery where over half of what I ordered I didn't receive or was damaged. Spoke with a customer service person today and still no answer on when or if the issue will be resolved. Was basically told it wasn't there fault. If I order from a company it it their problem. I don't care about the shipping company or thw manufacturer. YOU sold me the cabinets, YOU accepted my money, therefore it IS YOUR responsibility to deliver what what purchased. All the apologies in the world don't make up for the fact that I don't have a kitchen at this point. I have had to cancel the installers and the counter tops at this point. After speaking with this company I have no idea when I will receive any of the missing cabinets or the damaged cabinets. Could be months. DO NOT ORDER FROM THEM. understand that they only post reviews of 4-5 on their website. Let's see what tomorrow brings. I will be reviewing daily on what progress I have. So far horrible.
KING OF THE CABINET WORLD
This is the third time purchasing kitchen cabinets from you. We highly love your products and Dana DiSanto is the very best at her job. I can only give her high praises.
DO NOT BUY HERE. YOU WILL NEVER GET WHAT YIU ORDERED!!!!!!
This by far has been the worst experience I have ever had. Been waiting for 3 months for the custom color cabinets. After 3 months received the order, over half of the order is either missing or damaged on delivery. Horrible service since everyone just passed you onto the next person. No response all day as to when and if I will ever get what I actually ordered. Horrible communication. So basically I have a kitchen that I spent $15k on cabinets and can't even install because I have no idea how many more months I have to wait for cabinets. Worst experience ever. Go somewhere else and get cabinets. At least they want your business and take care of the customer. Not here. They could care less.
I've been looking for a match for my cabinets for months; this company has the style I was trying to match. Sooo grateful!
The website could use some work; that said, I was trying to find a cabinet line that was discontinued in most supplier lines so I'm happy that I could find what I was looking for. Their other cabinets are beautiful, as well!
Quick and Easy
The prices and selection were excellent. Easy to order.
Quality Cabinets
Our contractor said the cabinets we received are high quality. We could not be more pleased with the customer service we received.
I WILL BE BACK
Have ordered from here a few times, good quality quick shipping
So far so good.
Just Placed order. Have spoken with customer support twice.....great to talk to so far, nothing but proactive and helpful. Thank You Rizzo.
tattoogreg
online receptionist guided me completely through the website to find what I was looking for!
These are great quality cabinets at an...
These are great quality cabinets at an affordable price. They are built well, look fantastic and are extremely functional. The ordering, customer service, delivery and follow up with the customer is excellent. I highly recommend kitchen cabinet kings for all of your cabinetry needs.
After sale customer service bad.
I ordered 4.5K worth of cabinets and accessories. Did not receive the accessories I paid for. Reported the items as missing. Need the touch up paint. So I had to reorder and pay $37 for shipping plus cost of paint.I have tried repeatedly to get a response to my queries.
I hope nothing goes wrong when others order and has to deal with KCK.
I have another kitchen to do and it will not be using them.
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