Customer reviews
Kitchen Cabinet Kings reviews
Read what customers wrote after their cabinets arrived. Every review appears in the customer's own words and links back to the original post. Page 26 of 26.
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In their own words
About 18 months ago, we launched a small business buying and renovating small buildings for rentals. After doing 2 kitchens with a local vendor, I found Kitchen Cabinet Kings online. Their pricing is superb (frankly unbeatable), and the quality and service are top notch. We have been using their Newport line of RTA kitchen cabinets, and they feel well built and look great. The website is easy to navigate, and when I have needed expedited delivery, I can always talk to someone who can help me out. We have now used Kitchen Cabinet Kings for six kitchen redos, and I just ordered a new set of cabinets last night. I highly recommend them.
On 4/9/2014 I ordered the New Yorker kitchen cabinets online. The descriptions of the cabinets are very vague and it would be nice to see actual pictures of the product and how many shelves' you get. The shelf is only 12" deep, no much storage space. There were two cabinets back ordered so I didn't get my order until 5/5/2014. It took them 5 days after the back order came in to ship. The face frame, door, shelf and drawer are the best parts of the cabinet. The sides, back, top and bottom are made of cheep plywood from china. I had a lot of problems with the plywood delaminating and warp age that made it hard to put together. I had to use long clamps to put most of the cabinets together. There's little or no instructions on how to put it together. They do have videos you can watch that will help you most of the way. But there are no instructions or video on how to install the drawer slides. There is no hardware to connect 2 cabinets side by side. I had to pre drill holes in the side of the face frame and use 2 ½" flat head screws to connect them. Their pricing is lower than all the other cabinet places. So you will have to give up some quality for pricing. Don't get me wrong the cabinets look great and you can't see the warped plywood when it's all together. You will need to purchase something for the toe kick. I will continue to use Kitchen Cabinet Kings in the future for I still have 2 bathrooms to remodel yet. I did order 2 more cabinets for my laundry room and they came real fast in about 7 days.
I ordered the RTA Mocha Shaker Cabinets and they were delivered promptly as promised. Easy to assemble and quality was superb. Only one wall cabinet had minor damage but with a little glue was able to fix bracket that was pulled off. Love the solid birch front and soft close drawers.
I ordered Ice White Shaker cabinets for my kitchen remodel. I shopped around on-line and Kitchen Cabinet Kings seemed to have the best value/most reasonable price. The cabinets shipped quickly and were in good condition. There was damage to one cabinet and they were quick to send a new one. I also ordered one cabinet in the wrong size and they gave me a discount on the replacement. Overall, I am very happy with the cabinets. They are not super high end construction, but they are a good value. I would recommend to others.
Just completed two bathroom vanities. Great cabinet quality. Ordered RTA cabinets, very easy to assemble. Again fast delivery. Will definitely use again in the future.
I ordered the Shaker Ice Cabinets. They all arrived to Tennessee with out harm. The way these cabinets are packaged it is hard to damage them so don't be afraid of the shipping process. These cabinets can be assembled in less than 10 minutes per cabinet after you get the initial idea. I have used RTA in the past and these are some of the easiest I have put together.
Happy with the cabinets. Great value. The owners are pleased. There was minor damage on the original delivery and it took longer to get the replacement parts than the original full order, which affected our schedule. That is the only reason I didn't give 5 stars. I would and have used them again.
I used Kitchen Cabinet Kings to order cabinets for my kitchen redo project. Customer service was fast responding to all my questions via email and the people were very friendly and helpful. The cabinets themselves are great quality and were delivered to my door just a little over a week after ordering them online. I have no complaints and will probably use them again for any future renovation projects because their prices are extremely competitive. My only complaint is that the website could be a little clearer about the differences between the cabinets, so that when you're ordering them, you know for sure you're getting the right one. I accidentally ordered a 27" sink base when I meant to order one with a drawer. It worked out fine because the contractor built a drawer. But the only difference I could see on the website when I went back to see was that one had an S in front of the label, which I now know stands for sink.
Cabinets were all delivered as ordered. Cabinets look beautiful installed in our new kitchen. Cabinet dimensions differ slightly than what are posted on the website so check with them if you have a tight fitting area.
I bought assembled cabinets from this company, based upon the reviews. This is one of those companies that provides great service up front, but the follow through is lacking. The cabinets I received had some very poor quality issues, (several missing screws and a some parts that were simply not assembled very well at all.) There was some damaged material, as well. Fortunately, my contractor was able to fix most of the bad assembly and damage. I did need to order two replacement doors. So, I contacted the company and made them aware of the quality issues with photos, and asked for replacement doors. I was somewhat surprised to find that the company representative did not seem surprised at the poor quality. They just wanted to give me my two doors and be done with me. I never received any kind of proactive communication regarding the replacement doors. I was the one who had to keep following up with them. When the replacement doors did arrive, one of them was the wrong door. (I wasn't surprised. Since the cabinet manufacturer shipped out such shoddy cabinets to begin with, why would their replacements be any better?) Lastly, in one of my emails to the company, I asked to receive a phone call back to discuss the situation. Did I get a phone call? No, I received another email. I had to ask a second time for a phone call. UPDATE - I am still having to push KCK to send me the proper sized replacement door. They assure me that they are 'working on it.' Meanwhile, I expect that I will have to have the missing door custom made locally because KCK can not maintain their obligation.
I replaced a kitchen in an efficiency apartment using Richmond style cabinets. The cabinets arrived as ordered in a very timely manner. They were easy to plan, procure, assemble and install. Customer service was great! They are a great value compared to cabinets you may find in the big-box stores. There were a few very minor condition issues that I was able to deal with on my own. I definitely recommend using Kitchen Cabinet Kings.
I am very pleased with my kitchen cabinets! I was skeptical about ordering online and not seeing something in front of me, but price and speed was appealing from Kitchen Cabinet Kings. I drew up my layout of cabinets myself, taking careful measurements and getting creative to use upper fridge cabinets as a base for bench seating in my dining. I'd place all measured cabinets in my "cart" and then remeasure. I started playing with different cabinet styles/finishes and ultimately went with the shaker style in Pepper for a modern look. I had different quotes from local cabinetry, but when they came in nearly $5k higher, I knew online was the way to go. I had Jessica draw up a layout for me as well, but I liked what I came up with better and ordered. They were shipped all the way from east coast to west coast in 2 weeks without a scratch, dent or missing piece! We had bubble wrap everywhere. The construction was solid, I was impressed, they are high quality, the dark stain was perfect, as expected from other's pictures. I love them, I could not be happier with the insides, outsides, sturdy expensive feel, but a fraction of the cost and waiting time, I am an impatient person and KCK was perfect! I would highly recommend them. If you are doing it yourself, measure- a lot, take into account blind corner pieces- they do not sit flush against the wall, so if it's a 39" piece, it's 3" out from the wall, making your measurement 42" total! And the inside of the cabinets have a half shelf, so even though they are adjustable, they are 12" wide in a 24" base cabinet, great for tall things, but definitely cuts down on storage when you come from a full shelf, just an fyi. And another great thing was the service- those pop up chat boxes... someone was really there at midnight, pacific time and although she couldn't directly answer my question she said she would have someone contact me in the morning, which Andrew did. I am so happy we chose this company and this style, I would not change a thing!
I ordered the shaker style cabinets from kitchen cabinet kings for both my kitchen and bath remodel. The quality of the cabinets is very high. No particle board. All plywood sides and backs. Very nice even finish on the doors and face. Good selection of accessories to create a custom look install. The website is easy to use and find what you are looking for. Delivery was a standard timeframe for such a large order. No problems and will use again if the opportunity arises.
I bought the Tribeca cabinets for my kitchen and laundry. The value of the cabinet set is very high, with all the soft close, adjustable hinges, solid wood, etc. Design services are very flexible and accommodating. Issues with shipping and delivery have been hassle free. I liked them so much I also did an apartment with Tribeca from Kitchen Cabinet Kings a year later. Highly recommended! Great value!
I renovated my entire kitchen, installing Tribeca bamboo RTA kitchen cabinets. I absolutely love these cabinets! The quality and craftsmanship is excellent. I replaced my old base cabinets with the 36 inch drawer banks. I love these! They are so much more functional--I now have easy access to everything. I even used these glasses and dishes. I used 30 inch drawer banks for my island. I really love the pull-out spice cabinent in my island below my cooktop. I replaced my upper cabinets with 36 inch and 42 inch horizontal cabinets. They look modern and provide easy access. I used frosted glass doors on them and added puck lights inside. The cabinets look great lit up and provide enough soft light to serve as night lights. I've received many compliments from friends and family--they can't believe my gorgeous cabinets were assembled by me. My cabinets arrived quickly without any undamage. The customer service was excellent. When I received the wrong frame finish on my glass doors, they promptly sent the replacements. My only complaint is concerning the assembly instructions that came with the cabinets. They consisted of a few basic pictures with no written intructions or parts list detailing which screws go where. Luckily, it wasn't too difficult to figure it out. The hardest part was figuring out the correct way to attach the soft-close drawer guides and pistons for the horizontal upper cabinets. I contacted customer service for help with the pistons. They contacted the manufacturer who emailed more detailed instructions, which solved the problem. When I contacted them to see if I could get a replacement side panel for a cabinet damaged during my renovation, they promptly took care of it for me at no charge, even though the damage was my fault. You can't ask for better customer service than that! I would definitely buy cabinets from Kitchen Cabinet Kings again. I'll post photos as soon as my countertops are installed.
Kitchen Cabinet Kings provided an excellent product and a superb service. The doors were great and they don't make any noise which is great. Materials and workmanship top notch just as they described it on their website. Packaging for shipping was well done and arrived on time. Got exactly what I needed. Zero issues. I have no hesitation in recommending this company.
Kichen Cabinet Kings was great! They helped us with getting the right fit for our cabinets in the space we had and made some suggestions which assisted with getting the island we wanted. We were very satisfied with the quality and condition of the cabinets. They were packaged very well when received and had no damage. Would use them again and highly recommend.
My experience with KCK was top notch, from the product to the customer service. I am redoing my kitchen and ordered cabinets from KCK and I couldn't be happier with the quality (under mount full extension dovetail drawers with soft closing feature) and look of the cabinets (pepper shaker style which is dark brown). Ordering process was simple and delivery was quick. Can't think of any negatives in the entire process. Highly recommend KCK!
It was reassuring to have a knowledgeable customer service representative that had an answer for all of my questions. I was very happy on how fast their shipping was, and the care they took wrapping the pallets to insure they made it to my house without damage. I was nervous about the quality of the cabinets since I could not see, or put my hands on them before I purchased. We are extremely happy with the quality and the look of their product. It well surpassed our expectations and we got exactly the look and quality we were going for. We would highly recommend this company to anyone looking for new cabinets. I will be using them again when we remodel the bathrooms. They made this part of my remodel flawless.
I was so satisfied and over whelmed with how wonderful the product and service was delivered (special thanks to Anthony) I had to take the time to write this review. We selected the mocha shaker design to finish over kitchen renovations (see installation picture). I saved almost 50% of the cost of major cabinet retailers (Lowes, Home Depot, etc.) and had it delivered in half the time (1 week versus 2-3 weeks). The professionalism of the customer service which catered to my every question, need and multiple configuration alterations way exceeded my expectations. The product itself was of the finest quality and craftsmanship. They were recommended to me and will continue to recommend them to family and friends. Thank you KCK
Would not recommend. Very poor customer service, bad shipping, and damaged product. Plus, these guys are drop shippers have have no control over shipping or delivery. There was a substantial delay in the shipping (to GA) and our cabinets were "lost" according to the shipper. Cabinet Kings was unhelpful in assisting us in find the cabinets in getting them delivered. We ended up having to talk directly to the shippers ourselves to get the product delivered. When they finally showed up the cabinets were damaged (under the packaging). This put us way behind schedule in our remodel. Cabinet Kings would not expedite the replacement and they would not give us a refud. I ended up purchasing a replacement from another company because it was taking soo long to get a replacement cabinet from cabinet king. That showed up two days later...cabinet king still hasn't even shipped my replacement cabinet. They did offer to waive the shipping charges, but what I really wanted was a replacement shipped ASAP. The girl I dealt with was nice but has no real authority, ability, or control over the process. I would have been better off complaining to my cat for all the help I got :)
Although we had some initial problems with the design not being correct (thank you Kitchen Cabinet Kings for noticing that) and one of the appliances we wanted was not being available, our kitchen renewal was an absolute success. Kitchen Cabinet Kings were polite, the service was flawless the products were marvelous, and the price was within our budget. We are delighted with the kitchen and with the overall service, we received. Honestly what more could you ask of them.
As with the last job Kitchen Cabinet Kings did for us, my wife and I are equally thrilled with the final result. Thank you so much. I am continually referring people to you who need similar work done. Everyone who has seen the previous cabinetry in the study is gob smacked at the improvement to the house.
Absolutely delighted with my kitchen from Kitchen Cabinet Kings. Nothing was too much trouble during the planning or delivery and the workmanship and customer service were excellent. I have no reservations about recommending Kitchen Cabinet Kings to anyone looking for a new kitchen.
I worked with Kitchen Cabinet Kings a while ago and I can honestly say that the cabinets they delivered were of unexpected quality. The whole process took about 2 weeks and the tidiness and care taken when the job was being done was awesome and they were able to incorporate our suggestions, this was in fact the main factor in choosing them. 100% recommended.
Ordered the white cabinets for a kitchen remodel after working with a "designer". They arrived on time as promised. However, along with a panel damaged in transit, many cabinets had dings and lumps (from the manufacture not the transit) and very poorly painted edges, and some did not even match. They were an obvious off white compared to the others. The other problem is their "designer" miscalculated the cabinet layout for function. Measurements given were correct,but in a corner, the cabinet doors would not open and dishwasher door could not open as well. There needed to be an extension piece for a corner. So things had to be redesigned and reconstructed to ensure cabinets and appliance doors could function. Jessica, after requiring photos to demonstrate the many defects (which in itself took a ton of time) ,was very good about ordering replacement doors and panels and touch up kits, only to have the same defects ( edges, dings and mismatched color) with the replacements again and again. When she finally asked me to mail back all the defective cabinets, I just gave up. There was no way I was going to waste even more time and money . My contractor and workers repeatedly told me time and again, "That's what you get when you order cheap cabinets". I ended using some of the dinged cabinets since they were better than the replacements, and I finally just spray painted with touch up paint some of the discolored doors to try and make them match. In the end , any money I may have "saved" by ordering these cabinets online, I lost 3 times over to my contractor with the extra wages I had to pay him to try to make the cabinets function and look ok . I now realize I could've had custom cabinets made to order WITHOUT touched up and spray painted doors for less money. Perhaps it is just the white cabinets, but the quality control is nonexistent as I think they are shipped directly from China. Therefore, I regret my purchase. The cabinets look ok now, but cost way more than they should of with all the labor and time involved, and I certainly did not get the"high quality" cabinets promised. Perhaps their non-painted cabinets are better than my white ones, and I do give credit to Jessica for really trying to help, but I would never consider ordering cabinets from KCK again as the quality is just not there and in the end, they are certainly not the quality promised nor any bargain.
I absolutely love Kitchen Cabinet Kings, not to mention the kitchen cabinets they've provided for us. The quality is good, the cabinets fitted perfectly with our kitchen and the rest of the decor, my kitchen now looks amazing, and the price we paid could not be better. Customer service was polite every time, I'm very happy with what I've got and have no complaints.
An excellent job from start to finish Kitchen Cabinet Kings has done it once again. The kitchen that I ordered looks astonishing: tasteful design, top class materials and superb workmanship. We are delighted with the end result of our exhausting project and highly recommend this company.
Great online gallery and very competitive prices. The service was prompt and the goods arrived all very well packaged and with no scratches. I would definitely recommend your products to family and friends and I will definitely be back.
My home renovation is finished, and the last thing that was done was the kitchen. Of course, that was really one of the hardest parts of a major renovation, and I'm glad that I had Kitchen Cabinet Kings to help me with this. Now that everything is wonderfully in place I thought to share the experience with Kitchen Cabinet Kings. They are very knowledgeable and professional in their line of work and helped me a lot throughout the process. I will recommend Kitchen Cabinet Kings service in the future to anyone.
Cannot say enough good things about Kitchen Cabinet Kings. The name reflects the quality of pieces, not the prices or the people. Beautiful cabinets and accessories at unbelievable deals! Perfect place for someone like me who favors a sophisticated look. Very professional staff and great designers they understood what I wanted from a couple of phone conversation. Highly recommended!!!
I am a big fan of Kitchen Cabinet Kings. The staff is super, very respectful, super helpful, they guided our every step and in the end our kitchen turned out just the way we wanted. I can't ask more of them because they took all my suggestions into consideration and I got what I wanted and what I paid for. Great value for your $$$.
I've recently remodeled my kitchen, and I am very happy with the kitchen cabinets that I ordered from Kitchen Cabinet Kings. I would give a huge credit to Anthony Saladino who worked with me and was very helpful in guiding me in making the right choices. His patience, understanding of my preferences and budget needs, attention to detail made the entire process surprisingly enjoyable. I've got a great value for the money spent.
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