Customer reviews
Kitchen Cabinet Kings reviews
Read what customers wrote after their cabinets arrived. Every review appears in the customer's own words and links back to the original post. Page 24 of 26.
- Over 2,000 5-star reviews
- Cabinets for 110,000+ kitchens since 2010
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Latest reviews
In their own words
I am in the process of installing 28 boxes of RTA shaker style pepper shaker color kitchen cabinets. The order came complete and in good condition. Assembly is straight forward and simple. I have installed about 1/4 the order and they are going up easily. I am very pleased with the overall quality especially the drawer assemble and glides. the price was fair too. I will order these next time for sure.
As a returning client, asked for an additional 5% off of my order since I will have spent almost $6,000 between both orders and employee stated they couldn't do that for returning clients.
This was an excellent shopping experience - now we'll see how the delivery goes, and especially how the cabinets look when we unpack them.
Cabinets look good just needed to order a sample. Thanks
I cannot believe how quickly, and attentive Rebecca was to my concerns!
Been working with Rebecca White... it has been great!
First time buyer we will see how it goes and I will be happy to follow up in the end.
Ordering sample doors, prices are more than I'd like to spend, but I'd like to compare the quality to our more reasonably priced local options.
I ordered a complete kitchen in Ice White Shaker style. The design specialist was very helpful but I found that there was a 48 hour delay with getting questions answered. As soon as my customer was ready to pull the trigger, I ended up ordering everything online myself. This was very easy. Although the free shipping said 7-10 days, the cabinets arrived in just 2 days! We inspected all the boxes as suggested by KCKings and did discover one damaged box. The freight company took it back right away as well as took pictures. KCKings fedEx'd a replacement! Needless to say, my customer was impressed and I got the job done well within the estimated time. The cabinets are low cost but look great. The only issue I have is that the system that holds the cabinets together is "external" and doesn't look so great when you peer into the cabinet. A hidden system would be worth paying a little more $ for. That said, my customer didn't think too many folks would be peering in his cabinets to see how they were assembled. I would and will recommend KCKings to friends and clients.
I remodeled my kitchen and ordered base and wall cabinets from Kitchen Cabinet Kings. My experience was excellent from the beginning to the end. I was pleased with every aspect of the service from delivery time, packaging, receiving replacement for one or two damaged items, and most importantly quality of the cabinets. I would recommend this company to anyone who wants to do remodeling or order cabinets. They are great.
I'm a general contractor and work with people with all different kind of budgets. One of my customers asked about cabinets from Kitchen Cabinet kings and I had never heard of them. After checking the website and having reservations i decided to pull the trigger anyways and give it a try. I have now done two kitchens using cabinets from Kitchen Cabinet Kings. Both times the cabinets arrived in one week (from our normal vendor a rush delivery is 3 weeks) On the second kitchen i completed using their cabinets i had a full size cabinet come in damaged. I emailed them the pics of the damaged cabinets and they sent me out replacement parts and i received them in about two weeks. (which is longer than the initial shipment but still much better than my normal vendor) The same kitchen cabs from another vendor would've cost over 8k and i would've had to wait over a month for them to arrive. I will definitely be using them again on future projects and gives me another option for my clients that are on a budget or on a tight timeline.
Top notch! Cabinets were better than I had imagined and way less than the box store. Very easy to assemble and I will not hesitate to order from them again. Prompt responses and excellent customer service.
Thank you very much and will definitely recommend to my friends.
Ken L
love the coupons and discounts. we used kitchencabinedepot in the past, twice, but switched to you based on equal apparent quality and lower price.
Give me some more time. So far all I have ordered are samples. The response so far has been good
Very happy so far 4th order. will be more orders placed
I just finished renovating my second kitchen within twelve months. I used Kitchen Cabinet Kings both times and was not disappointed. I selected the Cinnamon Glaze cabinet. The construction and finish quality are most like what you would find in moderately priced conventional cabinets, but the price is most like what you would find in the least expensive big box cabinets. In other words, you get a very good cabinet bang for the buck. Assembly is pretty straightforward, though I did get better and faster as I went along. I did the assembly by myself and found the use of a few clamps to be very helpful. I did make a layout mistake, but they were very helpful in a work-around. I also made an ordering error. They helped me correct that as well, though there is a 25% restocking fee. So, order carefully. I've received a lot of compliments on the kitchen, and yes, I would use Kitchen Cabinet Kings again. In fact, I'm looking for an investment property now, and when I find it, I'm sure I'll be renovating the kitchen, and will definitely use KCKs again. I've already sent a neighbor to them.
I ordered a few assembled cabinets, but received them RTA. I requested to return one of those cabinets, since it would have been quite a hassle for me to assemble it. Customer service wanted to charge me return shipping for the cabinet. Upon my insistence they agreed to credit me for shipping. To date I was not able to ship the cabinet back because I still have not received the return authorization form. Left a message and did not receive call back. Once I complete this kitchen renovation project, I will most likely not order again from them. The prices are high, shipping is high and the return policy is not very customer friendly - when the mistake is the company's. Cabinets are nice.
Great cabinets. I was a little nervous at first since I have never ordered from you before. Read lots of reviews and decided to give it a try. The cabinets were great !! Great quality. Everyone who sees them absolutely loves them. Getting ready to do another kitchen and I will order from you again.
the first time I tried to pay for my order it did not go through but was unclear as to weather it did or did not.
customer service looked up the order for me but still had trouble telling that it did not go through..
but over all i'm looking forward to my new kitchen.
Rebecca White has been extremely helpful with us! So glad we found you guys. (used Google search for RTA cabinets)
this is the second kitchen we have done with your cabinets. We LOVE them!
A pleasure to do business with some were back ordered which made me nervous as we had time issues but they came in as promised and we were kept abreast of the order. In addition I made 2 errors on my order which the office staff picked up and contacted us before shipping thus preventing a delay and the hassle of having to fix after the fact Did RTA which we assembled and had a. Abomey guy install. He was impressed with the quality and finish . Wish I had taken advantage of the sample door offer which I didn't do due to our time constraints. I would have picked a lighter color,---totally my bad.. Would advise others to get the door to confirm their selection is exactly what they want. For price and service you can't beat KCK
I haven't received the cabinets yet, but the ordering process was easy.
You made our kitchen renovation so much easier! What a relief to find quality materials at a reasonable price.
Cabinet door style ordered - Pearl white quality of delivered product - Beautiful cabinents much better quality then in stock cabinents in big box store plus many custom sizes to chose from Delivery was very quick within a week of the order Pricing was by far the best i have seen, we assembled oursevles with no issues and saved even more $$ - Would you use Kitchen Cabinet Kings again - Yes Definitley - Would you recommend Kitchen Cabinet Kings to others - yes already have!
good response from customer service but a couple of questions were referred to design people yesterday and I am still waiting for response
Great product! All solid wood, no fiberboard. Thrilled with what we have received so far, just forgot one cabinet when we placed our original order. Our fault, not the fault of Cabinet Kings.
Had technical issues with the website not performing correctly. Which prolonged placement of my order. What I found most unsatisfactory was the requesting COUPON process. After completing the steps to receive a coupon code for my order. I was not able to apply the code to my purchase which was another reason why I felt my (customer) time was not valued.
Still researching the remodel but we are leaning towards KK.
I was unable to click the create an account checkbox, the ship to the same address checkbox or the agree to terms checkbox. I did order a sample, and hope it is shipped to my billing address.
The cabinets I received were beyond awesome. High quality, and better than described. Shipment was fast on the cabinets that actually arrived. I was missing only one - vital cabinet. Kitchen Cabinet Kings would argue first that I had received them all, then figure out that I was missing one, blame the manufacturer and then blow smoke up my butt about when I would received it. I had to buy the same size from HD to get my countertop template made. When the granite came (I had to reschedule 3 times, I STILL did not have the cabinet. Otherwise, great kitchen cabinets.
I did not have very much experience. But, I think it went well.
I ordered the McIntosh Frameless cabinets, and have to say they look great. These cabinets are well built and sturdy. Only had a few damaged boards for the seven cabinets I ordered, and once I sent the pics in, they immediate sent me replacements that I had in just a few days. Only reason I did not give five stars, is I have a drawer slide I that is not working properly, and I haven't had much feedback on when I might receive a replacement for it after my initial request. Other than that, the product and customer service was great. The prices were great, considering the cabinets come with soft close hinges and drawers, and cost about half as much as cabinets I received a quote on from Lowe's.
the website is good but the check boxes on the page to order samples don't work. Can't check 'ship to same' and can't actually check 'terms and conditions' even after you read them.
Ordering through the website is rather frustrating. When the clear all button is used it returns you to the root home page rather than to the root page for the cabinet line you are shopping in.
GREAT SO FAR!!Hopefully the quality also is a great as the service so far
This is our second order in the past year!! Please with quality of product and price. First order was pre assembled. This time trying Ready to Assemble.
excellent web site and easy to maneuver. will return with another
order
Would prefer cabinets with less packaging or more eco friendly packaging. Would also like to see Bamboo. Would also like to see more products from the US.
The kitchen planning service was very helpful and they were very patient with my requests.
Website is easy to use and very helpful with picking cabinets. Looking forward to my sample and purchasing cabinets.
Very happy with the service and the product. Would use again.
KCK was easy to shop online. The questions I had were all answered promptly and other recommendations were made. Can't wait to see the finished product.
Our designer Rebecca was the best! She came up with a beautiful design and helped us complete this order on the holiday weekend. A+
Developer looking for good reasonably priced cabinets. So far a good experience.
Will be ordering cabinets soon. Just trying to determine which style to choose.... Thanks!
very easy and organized. looking forward to working with you on future projects.
I neither satisfied nor dissatisfied since I have not yet received my order.
I do not like that I am required to rate my experience before I can place my order.
After making a big order we needed to add small fix up stuff and had to pay more for the shipping that the order cost.
This is a Great Value! Easy to order and a large selection.
I spoke with Louisa whom was extremely personable and took time to explain how things would work. I did not feel hurried at all which is great when making a decision on a sizable purchase.
Very easy to order, chat was very helpful during question and concerns.
I was a little hesitate to order kitchen cabinets online. But the ordering process was great. We ordered the Pacifica RTA cabinets. Me and my husband put the cabinets together and they turned out beautiful. Our contractor who installed the cabinets was impressed with the quality of the cabinets. We saved thousands of dollars installing them ourselves! Thank you Kitchen Cabinet Kings!
I would like to have had quicker communication with the folks who do the designs. A 48 hour delay between communications really slowed things down. I finally ordered on my own online.
I tried to call today to order cabinets because we made a mistake when ordering the original cabinets and need or replacements in a rush. Had to leave a voice mail. Wanted to talk to someone to make sure we can even get the cabinets by the time we need them.
They need to improve live customers service. I called to place order woman could not be bothered to help me just told me to order online?
Navigation in the check out process. e.g., checking boxes such as the one for term agreemt
Ordered sample, prices seem really good. Hope to be ordering full cabinets soon.
luisa is very professional and knowledgeable.....a gem!!!!!
The prompt chatting online was great. Getting answers quickly was very important to my order getting placed.
The website needs a little work.
When I called in last week the lady that answered the phone was a little over worked. She was quick to move on and I was put on-hold a few times.
good would order again from Kitchen cabinet Kings
so far i am satisfied with the web site and order process except the part about having to call about the soft close feature.
The price of the order of cabinets I purchased was half of what home depot quoted me for.
As a single mom I needed to get the biggest bang for my buck. Ordering the RTA cabinets from Kitchen Cabinet Kings may have challenged me to the hilt, but it made it possible for me to afford a good cabinet that should last me for years to come. They were like puzzles with little to no direction, that you need a rubber mallet and a compact cordless screwdriver to put together, but if I can do it alone, with no experience, anyone can do it. Patience and diligence is key. I highly recommend the product and have only positive reports of their customer service as well.
Nice cabinets at real nice price. Great service.
Excellent pricing and quality. Matched or exceeded any of the cabinets at lowes.
We ordered the RTA cabinets online, and installed them ourself. My husband is very handy, so it was very easy for him. He was very impressed with the quality, and I love the color and the ease of cleaning it. We have a few children, so i was worried about them constantly being dirty. They wipe down very easily. We got tons of compliments on the color. Also the design is beautiful. And most importantly, they were cheaper than anything else we saw.
very good easy to search and follow order process.
I purchased their Shakertown assembled cabinets with all the soft close features. first off, cabinets are well made, using 3/4 and 1/2 inch plywoods. They use Blum hinges and everything is done very well. Shipping was very quick, like 1 week. And when you pick assembled cabinets, i found their prices to be one of the best when u factor in delivery costs. Then u factor reviews, and selection or availability of the various sizes and options of the cabinet finish that you want, And I feel Kitchen cabinet kings was the easy choice for my purchase. If your thinking about doing this yourself, particularly after a presentation for cabinet refinishing for $20,000, then do it. I spent like $3,200 for a very large kitchen, assembled, with soft close features and delivered. My home was unbelievably uneven and walls out of alignment. Recommend the levelers that they have a link to as well. When my counter tops were installed, they didn't need 1 shim.
adding extra island cab to previous purchase.
Love our cabinets
Thks
Greetings, I would rather rate Kitchen Cabinet Kings 4.5 rather than 4 but this site doesn't do half stars. I had a fantastic experience working with the company. My wife and I picked Pearl RTA cabinets and submitted the order. Our 10X10 kitchen with hardware came out to just over $3,000. I assembled the cabinets and we paid our general contractor friend Chris to install because I have lower back problems. We hired another company to install the granite countertops. I'm glad we paid for both installs because our house was built in 1940 and NOTHING is square. My wife and I did the backsplash, dry wall/electrical outlet work, and installed the microwave, dishwasher, and refrigerator. My only complaint is the assembly directions were not very detailed. I consider my self fairly intuitive and decent with tools but certainly not a master craftsman. The regular cabinets were pretty easy to figure out but the Lazy Susan was downright difficult. I had to take it apart a couple times and start over. If I was a novice with tools I probably would have given up. Here's what I loved about Kitchen Cabinet Kings. After my initial order which qualified me for free shipping, I found out after assembly that I measured incorrectly and ordered two cabinets that ultimately did not fit the scheme. I went on the website and started a chat session to explain the problem. Jessica waived the $175 shipping fee. My stupid tax for measuring poorly only came out to the $200 for the correct cabinets. I was very satisfied with the delivery of my original order. A couple days after we paid, I received a call from the trucking company and coordinated a delivery time. They were at the house exactly as discussed. The quality of the cabinets exceeded expectations. I was a bit concerned about ordering online but upon arrival, Chris was very impressed with the workmanship and quality of wood/materials used. Chris has done many high-end kitchen installs so my mind was put at ease. I highly recommend this company and am very satisfied. To assist others In their decision, I would not hesitate to use them again. If I had to do this all over again I would, however, do two things differently. 1: I would measure correctly. 2: I would have ordered the sample piece. My wife was expecting the Pearl RTA cabinets to be "cool" white, but they were, in fact, "warm" white with a yellowish tint. Ultimately the end result is the same; she LOVES her new kitchen but the subtle difference in tone changed her color scheme for walls, trim, subway tile backsplash, and granite countertops. The change did not cost us a dime since the cabinets were installed before anything else, but the $24.99 for a cabinet door sample would have saved me time and headaches.
inever received my coupon code when I signed up via email
Every thing is great with the Kitchen, just one small thing, why sending the repair kit is expensive and take long. other than that is great
Website is very easy to use and staff were very helpful via chat.
website was easy to use.. prices seem to be good.. just hope the product is nice
Very good experience so far, but have only just placed the order.
We started with a vintage 1999 Formica and chipboard kitchen, with a fridge in an odd location, and many drawers that could only open halfway. Restricting the layout was a wall on two of the four sides, with a closet which housed a central A/C unit. What we did was blow out the entire wall, relocate the A/C to an area under the stairs and put a breakfast bar where the wall used to be. Since we live in The Bahamas, we had few options - so I opted to shop for cabinets online; something I never thought I would find myself doing! However, Kitchen Cabinet Kings made it easy. I sketched out my layout on graph paper, then determined what I would need based on my sketch. KCK had a cabinet for every spot on my sketch. I placed my order, and it was shipped to my freight forwarder in Miami very quickly. When I received the cabinets I was very pleased with the great workmanship. Drawer joints were all dovetail and the hardware was of high quality. Lazy Susans were all wood, not plastic or wire racks. We are very pleased with the cabinets from Kitchen Cabinet Kings and I know we will enjoy them for many years!
I've tried ordering this order 3 or 4 times now. Most of the issues was due to my bank card. In order to get the sale I had to use my dads card and his address. I just would like to make sure the cabinets get delivered to my address 10640 16th RD SW Stoutsville OH 43154. If you have any questions please call me at ***-***-****, My name is Ross thanks.
It's great so far Had a little bump in the road ..
Shopping was easy. I cannot yet comment on the cabinet quality.
Cabinets are high quality at a very reasonable price as compared to the big box stores. Will have a final review after receiving them.
Not happy with the customer service provided by your company.
I had a lot of trouble starting over with new shopping carts. I wish that was easier to do. The people who answer questions on the website chats are sometimes very helpful and sometimes not at all. Overall though, I am very happy with KCK!
Good selection. Prompt e-mail when requested and a good experience when I called with a question.
Our experience with Kitchen Cabinet Kings was fantastic! My husband and I were renovating a small kitchen in our beach condo and our daughter was renovating her big kitchen in the same area. We placed our order together to get KCK's free shipping offer. Anthony S. of KCK then contacted me to clarify that we indeed wanted to different cabinet styles and that one style was RTA and the other was not. I appreciated that he sought clarification as it demonstrated they wanted to ensure a good experience! Upon delivery, one door on an assembled cabinet was damaged and they replaced that within a week of notification so our project did not suffer any delays. The results for both kitchens are beautiful! Highly recommend KCK for value, quality, and service. I will definitely go back to them on future projects!
My recent experience with KCK was a One at best. I found the products (Quality and Craftsmanship) to be substandard, the simple laminating of the plywood substrate to the locking mechanisms poor at best. all pieces seemed misaligned or attached poorly. My biggest issue is that it took almost 6 weeks to receive all ordered cabinets, because of the poor workmanship and packaging of the product. Almost every cabinet arrived broken. Luckily I have the tools and knowledge to repair most of the flaws. The items I was not able to repair myself had to wait for replacement and then of course the replacement arrived broken. The most distressing issue is when I had asked "Pleaded" to expedite the replacement I was told they do not do that but would in my case. When the replacements arrived even later than normal I called the delivery company to find the all products were sent normal ground. In closing I can say one great highlight to this project is the fact that it is done. The best part is I will not have to deal with the poor workmanship and below standard customer service supplied by Kitchen Cabinet Kings AGAIN!! Do yourself a favor find another manufacturer spend a little more money. You will be way better off.
calling their office several time prior for clarifications and questions. Very helpful and easy to work with. Cabinet sample I ordered looks very good.
A customer found your website. This will be our first time ordering a product from. im sure they will look great.
Nice site. Easy to maneuver. So far a very pleasant experience.
You need better Crown options for your wall cabinet applications. Also, you should include a COMPLIMENTARY touch up kit with larger orders.
I just placed my order for the kitchen cabinets and will hope that my products are received in the quality promised.
Impossible to get a coupon code!
Had to enter all personal information
twice. Complicated web site
when it comes to entering email
address for future, etc.
great product...great prices...cant wait to see it all together
The website was very easy to use. I would have liked more detailed dimensional drawings but I made do.
Thank you
Our Master Bath Renovation Review: We really like our Pearl cabinets, especially with the drawers, instead of doors. We modified the one cabinet on the right to fit the sink. Best decision ever to only have one sink, because now I have "work space" on the left side. We rarely ever need the sink at the same time. Two sinks would have robbed me of the beautiful granite and given me very little surface. With a very small room we needed to add storage. For 18 years, we didn't have enough storage in our bathroom for towels and extra toilet paper! Now with the pantry cabinet and the 5 drawers, we have LOADS of storage. The cabinets are well made and look very nice. I am very pleased. See picture.
Easy to use web site and good selection of cabinets and stains
Looking forward to my delivery so far it's been great working with you.
Helpful on the phone. Quick and timely delivery. Very nice and well constructed product. Fair price.
The cabinets I ordered are of high quality; however they apparently had a bumpy ride before reaching their final destination. The packing of some items was of poor quality, resulting in the pantry arriving with a broken cabinet door & many scratches on the presentation side. Several other cabinets had concealed damage found upon unpacking & examination, some due to shipping. A few cabinet doors had minor imperfections, most likely occurring in the production process.
I dealt with Luiza @ KCK, & emailed her descriptions plus pictures of the damaged items. She was extremely helpful & prompt. End result, agreement was reached on items needing replacement, with shipment to follow. Also receiving a patch kit to conceal minor scratches. I love the cabinets themselves. They should last for years to come. I just felt more packing material should have been used for shipping; less or no damage probably would have incurred had that been done. Hopefully the replacement items will fare better. KCK has worked with me & answered any questions I had promptly & courteously. I will definitely use them in the future.
still waiting for the kick panel that the shipping company seems to have lost
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