Customer reviews
Kitchen Cabinet Kings reviews
Read what customers have said about Kitchen Cabinet Kings. Every review appears in the customer's own words and links to the original post. Page 25 of 32.
- 2,369 5-star reviews
- Cabinets for 110,000+ kitchens since 2010
Kitchen Cabinet Kings runs this page and publishes every review we import, good and bad. Four- and five-star reviews appear first. Choose All ratings to read every review.
Latest reviews
What customers are saying
love the cabinet styles - just wish ordering the samples a little less complicated
Jessica was able to answer my questions through the online chat portal, which was very convenient.
Shoping Around for the Best Deal on Quality Product
Looking for top quality frameless cabinets.
Couldn't have asked for ANYTHING better
I was on the Kitchen Cabinet Kings website and had a few questions. I spoke to someone, and a few minutes later I had ordered my samples. The team worked with me after I selected which type of cabinet I wanted. They made sure I ordered everything I needed. Everything came perfectly, and I'm not really happy with how my kitchen looks. KCK was perfect for me, and I'd recommend them to anyone considering new cabinets. SO happy I didn't go with a Home Depot/Ikea type store - this was much better. Would recommend them to anybody!
On-line chat was on cue and very efficient. Purchasing product was very easy.
Like your cabinets, nice construction
Mixed ratings
The cabinets we purchased were very nice. But, when I returned to order some scribe molding I found the price to be 25% higher than competitors and the shipping cost was doubled that of competitors. $60 to ship 8 pcs of scribe molding in a 4x4x96" box ?? really ???
my last order was damaged, I called KCK and from that point to receiving my replacement items I had a very comfortable and surprising interaction with you. It was seamless and professional. Luisa kindly took care of me through all steps. All my cabinets will be purchased through Kitchen Cabinet Kings. Tim
One of the cabinets I needed for my kitchen is not currently offered by the manufacturer because it is out of stock. I will now have to customize one of my cabinets upon arrival.
order difficulty
This is the fourth time I attempted to place this order. When I clicked submit order it would go into a "order information Processing" loop and would not go any further. I tried chatting 3 different times, the advice was to retry the order or try changing the browser that i was using.I also tried calling the phone number listed, but the office is closed until Monday. I wanted to get this order submitted today because it is the final day of the summer15 discount. On the fourth attempt I realized that I had not clicked the shipping method. Seems like that could have been something that would have been an easy suggestion from one of your online reps. Anyway, I finally got the order submitted and I am looking forward to receiving my cabinets.
Website not good
Spent 4 hours logged in putting together my over $5000 order, only to have the website log me out, then not recognize my account. Had to start over from scratch -customer service was no help at all. If I didn't need to get this done today I would have gone elsewhere .
it was very easy to place order
Had a good online ordering experience. Had a variety of options to order and met my requirements. Couldn't the same level of options from Home Depot or Lowe's at this price.
very good, easy to use web site
We love our new kitchen! We went with RTA Sienna Rope. There were some issues with hardware, and one damage pantry door, but they were quick to send us new ones. I will highly recommend Kitchen Cabinets Kings to anyone looking for a budget friendly kitchen cabinets (our cost ~$8k).
Lousy Freight Charges
Good Cabinets, 2nd time ordering. Lousy freight charges!
I ordered the Pearl RTA cabinets for my kitchen I remodeled. Cabinet Kings were great to deal will, shipping was quick and on time, and they were easy to assemble. After the first cabinet, a DIYer can assemble in 20-30 minutes with ease. I love the soft close drawers and doors - especially with kids!! I saved over $12,000 with these cabinets compared to a quote I received from a local big box store. I would highly recommend and will use Cabinet Kings again on my next project.
I'm a remodeler and this was my fifth project in 4 years. I did a new kitchen and 2 bathrooms. I have used KCKs each time. I used the Cherry Glaze door style. I placed the order when I saw the cabinets go on sale. The cabinets arrived about 8 business days later. I've found the quality to be superior to the big box retailers (except for the big box store's most-expensive cabinets) and about the same cost, or less than their least expensive. The cabinets have real wood throughout. No particle board at all.
The web site is quite good, but if you need some assistance or guidance you can always call. I would like to see a little more detail in the cabinet descriptions on line. Especially dimensions for corner cabinets and any other asymmetrical cabinets.
I made a mistake in ordering. Customer service was very responsive and helpful in getting the issue taken care of quickly. Shipping cost for the one cabinet was reasonable.
Would I use KCKs again? Without a doubt. I don't even bother to shop around anymore.
trying in oregon
seems very user friendly
Just ordered
I just ordered - I have not recieved. The ordering process was easy and the website was easy to navigate. Hopefully the product will be good. They sound great on paper - the real test will be in person.
Quick
Buying my cabinets was quick and easy -- just how it should be.
let's see what shows up and when
we'll see what the cabinets look like. Customer service and website are nothing to write home about so far.
thanks for the fast service help
Easy
First time we have ordered from this company and so far the experience is positive. The website is very user friendly and the selection of cabinets met our needs very well.
I choose the Newport Shaker style RTA cabinets and they seem to be very high quality. Very pleased with how the kitchen turned out and the design consultant Anna was very good. There was one mistake where 2 of the cabinets she ordered were 27's and supposed to be 24's. So I had to use extra fillers and my Island ended up 4 inches longer than we ha planned. when I asked for compensation they said they would give me a discount on an additional purchase, but it was insignificant so that part could have been better. All in all the kitchen does look great.
will call if there's a problem.
Sadnned
Called to just order 1 door lady on the phone very rude and they cant do that...
Easy to Order
The ordering process was relatively easy. Customer service was available at all times for any questions we had.
ok cabinets
some of the metal latches were installed out of place, moved them and reattached them, problem solved. Overall very satified with these cabinets.
A fantastic experience from beginning to end. I am in love with my new kitchen! From the usability of the website to the fabulous customer service to the flawless delivery, Kitchen Cabinet Kings exceeded all of my expectations of a company advertising themselves as "discount" cabinetry. I compared prices and products with several other companies and Kitchen Cabinet Kings delivered a much higher quality product for a better price. I ordered the Spice Maple finish on pre-assembled cabinets and went with the soft-close drawer upgrade (worth every penny). I also ordered roll out trays for the base cabinets and found them easy to install and even easier to use (no more hidden items lost for eternity on the bottom shelf in the back of the cabinet). I couldn't be happier with my cabinets in my kitchen and I have already recommended Kitchen Cabinet Kings to my sister and a few friends. Great company, quality product, fabulous service.
We are satisfied with our Ice White Shaker RTA cabinets. The cabinets arrived quickly even with a delay due to the first delivery truck being too large for our neighborhood. We did find some of the directions to be lacking - even though we consider ourselves handy. The corner cabinet had hidden damage (and we were too late to replace) and it as well as a few others were not square. Once assembled they are sturdy and look great installed. We are really pleased with the soft close hinges. If we plan another DIY project we would consider Kitchen Cabinet Kings again and certainly would recommend them.
Easiest Kitchen Cabinet order Ever!!
Used chat and phone customer service, both extremely helpful, Thanks!
Beautiful Kitchen!!
I just finished renovating my kitchen with Beautiful Cabinets from Kitchen Cabinet Kings and couldn't be more pleased!! The price was great and I didn't have one problem with the product or the Company!! Great people to work with!! I am a Contractor and plan on buying many more Kitchens here!!! Bettye McClellan Kingsport, TN
Cabinets were easy to assemble but several of the bracket screws were stripped out and I had to use wood filler in the holes to make the screws hold.
One side of a cabinet door doesn't match the rest of the door because it's something other than Carolina Oak.
Great experience
I ordered my entire house cabinetry from Kitchen Cabinet Kings I have been very pleased with the product, the quick delivery and customer service. I have recommended and will recommend KCK to many people, including my builder. You can't beat the price and the cabinets are better quality than what I saw in the big box stores and other ready-made cabinet suppliers. I even liked them better than some custom cabinets we saw.
Great Products and Service
Ordered RTA cabinets for bath and I liked them so much I just ordered for my kitchen. Easy to assemble, solid wood and plywood construction with quality hardware.
Great place for cabinets however they need to have other shipping options. Only option is ground shipping when we are looking for expedited delivery
Have only ordered sample to compare with other cabinet samples I am reviewing: for my new home to be built.
The quality of the cabinets was a great surprise! We ordered shipped flat cabinets and they went together great and even looked better. We assembled and installed them ourselves and they went in with no problems. We would do it all again.
We ordered the Gramercy Midnight raised square cabinets with crown molding, the staff was very helpful and easy to work with. We had no issues with delivery and all cabinets were in good condition.
The price was much lower than others and the quality is very good.
We would use Kitchen Cabinet King again and recommend to others.
Love our new Kithchen!
Tobi & Stephen Morgan
We purchased a house as a rental property and needed to remodeled the outdated 1959 kitchen. We decided to go with the Richmond Maple Cabinets. Designing staff was helpful. It was easy to use the website and order from. Delivery went well and was on schedule. Craftsmanship on the cabinet doors and drawer faces were nice, however we were not very happy with the cam system. The metal was thin so some of them were pinched and would not properly align when we went to put the cabinet sides together. The kitchen turned out beautiful and overall we are happy with our choice for how much we paid for the cabinets.
John McCoy job
All went well .............
Quality Product & Simple Order Process
Good product every time I have ordered.
very happy with the quality and costumer service thank you
Shipping fees are very high
I had ordered cabinets for a kitchen in a house I am renovating and was pleased with the quality of the product. I needed to order 3 cabinets and some molding a few months later and the shipping fee was $225. OK to order from this company but make sure you have everything you need in the beginning. If you order over $3000 of merchandise shipping is free Customer service was good, but they don't control shipping costs.
Awesome
Custome service bent over backwards to help a technologically challenged individual complete order and fix mistakes. I thought I signed up for coupon code and placed order, well the 10% didn't apply for whatever reason and the order went through. Upon reviewing invoice sent by email I noticed nothing was applied and the ladies at customer service spent quite a bit of time and helped rectify the situation saving me hundreds of dollars. I've already recommended this company to other contractors in the area. Thank you kitchen cabinet king
Experience of a slave
Easy to use web site - Customer service prompt, charming and helpful - hope product ends up to be what we hope for.
Customer service not too great. It almost seemed like I was asking for any favors to just have some answers. Almost like trying to say did you have to call today, and do I have to deal with you? Like I got nothing better to do.
Re-doing my kitchen on a budget. Prices are great & ordering easy.
We have updated our kitchen with the Ice White Shaker line of kitchen cabinets. The cabinets has sturdy design, the RTA cabinets are easy to assemble. Mounting them was a breeze, all the cabinets line up perfectly. Some instructions for the sliding drawer mechanism required a bit of YouTube and Google searches to find out how to assemble those. Andy & Amanda Simon, Huntsville, AL
Highly impressed with this product and company. We bought the RTA PEARL cabinets. We bought a house where the kitchen desperately needed a lift but we were on a tight budget to do so. We got a quote from a big box store that was way out of our budget. I found kitchen cabinet kings online and with their reviews and BBB rating I decided to take a chance. We got the exact same layout and better quality cabinets from KCK for half the price we were quoted from the other store ( and that quote was for particle board cabinets). We went with RTA cabinets as we had some time in our remodel timeline to put them together and save a few more bucks. My husband put them all together himself with very little difficulty. The delivery was fast and on time. The only thing I should warn is that the pearl cabinets have a maple like glaze in the detail that to me is not visible in the pictures online, we liked it and the ones we were looking at at the big box store had it too so we were pleased to see these had it too, but others may not be. These cabinets are of high quality and they look amazing! We get so many compliments. Can't wait to order again for our bathrooms! Highly reccommended.
We ordered the RTA cabinets and put them together ourselves in the pearl. I cannot say enough about the quality of product and the quality of customer service. We had a few pieces on back-order and customer service kept me up-to-date on the status the whole time until all product was received. They stayed in contact to ensure that I was happy with everything. Again, I HIGHLY recommend using Kitchen Cabinet Kings! They give you the opportunity to have your dream kitchen due to the cost savings with going through them and the quality product that they offer.
Catchers mitt
The on line experience was like catching a fast ball in the best padded mitt.
Very easy website to use, and kitchen design service was excellent to work with
Well know more when they get here.
I had a pretty good experience, but I'll know more once I actually have the cabinets.
On line chat very helpful. Easiest online website to navigate.
Internet Page
Your web page was hard to navigate and once I had to enter my order more than once due to glitches
Good
Cheap cheap cheap cheap.
repeat customer did our entire 5000sqft house
Bellevue 1
I have found your company a pleasure to work with so far.
I ordered my cabinets from KCK after a long time of research and ordering samples from several different companies. Unfortunately, when I started construction, I was conned out of 22,000 dollars. I had to recover the money and compromise every step of the way. The cabinets I ordered were not exactly what I wanted. I wanted expresso color on the base cabinets but I was told that there would be an extra shipping charge to get 2 colors of the same style. So, I went with all white. I received the cabinets quickly. But there were a few damages, and there were several on back order. This was very frustrating. When I got a new spice rack, it was damaged as well. They basically told me that I wasn't getting another one. I would just have to fix it myself. I sent pictures of the damages. Now I have another one that doesn't close or function properly. The screws and the holes were stripped. The metal was bent and closers broken. Couldn't be fixed even using parts from the first one. It had the same issues. Still not fixed
Wish I had know of the very short window period for returning items. I had several things that needed to be changed and couldn't due to the limited return policy.
If I could have found the item I just recently ordered some where else, I would have done so, but it was crown molding to finish one last cabinet and I needed it to match the other molding already in place.
Kitchen Cabinet Kings replied
We're sorry we wish we could help however, our return policies are set by our manufacturers. You may review our return policies on our FAQ page and in the terms and conditions agreement before making a purchase.
Knowledgeable staff to help with what I needed to order. I was very impressed with the product when they came in and how easy it was for assembly.
Pleased so far…
Can't wait till they arrive????
I can't really say how I feel about the company yet - haven't received the cabinets!
The cabinets arrived fast and they were nice construction. I had a couple complaints on the assembly of the kitchen cabinet and I called to speak to someone. They lady was extremely rude to me and had an condescending attitude the whole time. On my Corner cabinet one of the top pieces were off by an 1/8. When your trying to level a cabinet and the cabinet itself isn't square it defiantly makes it harder to do the job. And yes I understand you can return them within 7 days and they will try to fix it. I called to tell them my concerns not trying to get a refund because I was at the 10 day mark. The representative did not want to hear anything I had to say.
Your website was very difficult to use. It kept losing my order, then it wouldn't accept my credit card. I placed my order three times before it finally was accepted
Easy ordering
Easy ordering, looking forward to receiving my new cabinets!
Great quality cabinets at great price. Customer service was quick to respond to one problem we had with receiving the wrong hinges.
Kitchen2B
It was a little unnerving spending this much money for sight unseen. But based on previous customer's ratings, I'm sure I'll be pleased.
KCK website
Lots of glitches in the website. I had to start over several times because my cart disappeared and the checkout process took me 4 attempts to finish.
Customer service was excellent. Wish you had a greater selection of sizes.
Have not received cabinets yet but very happy with pricing and ease of ordering
Panda Keg
We'll See if the stuff arrives in good order
A great alternative to the big box stores!
I love being able to peruse the variety of products on this site without being accosted by pushy salespeople! I just ordered a cabinet door sample and if the color and finish is what I'm looking for, I will be buying my cabinets from here.
positive experience.
Initial ordering was seemless. Can't wait until they are delivered!
Good quality for the price
Over good experience and customer service.
one of my cabinets had a different shade of color within the order and I had to replace the doors for a uniform appearance. but KCK promptly replaced them.
Product OK - Assembly Not OK
Doors are not at same height on each cabinet which is very apparent now that wall cabs are up. Some framework had to be reinforced at rear corner where the assembler cracked the wood. Because of problems with door placement we can't use crown moulding now - they want us to pay return postage and 25% restocking fee. Not worth the trouble.
If ever we did this again, would buy RTA and have my guy build them. And order no moulding, trim, fillers until job is underway.
Nothing to say, only placed order
King of all cabinet suppliers....
Great pricing! Ordering was easy! Loved the free shipping for orders over $3000!
very easy site to work with
I will be ordering more cabinets from this company
No Royal Pain!
Website very user friendly. Quality appears better than other sites. Hoping for a great turnout!
Great Experience So Far!
Great customer service and easy site to use. Cabinets appear to be higher quality than other site. We have not received the cabinets yet - hoping that shipping is quick and correct.
The photos of the cabinets look good, will wait to see them in real life.
Pricing seems fair but freight was excessive. I would have preferred using my own freight company, it would have been significantly less.
Yucky shipping
Would be perfect if did not charge for shipping
Great looking cabinets at a great price!
The online ordering process was easy... and when I called the toll free number, every question was answered. Total cost and delivery time are better than Home Depot.
This is the third set of cabinets that I've ordered from Kitchen Cabinets king. I look forward to more business in the future.
seriously... dont waste your time with anybody else(coming from a pro who has spent too much time searching!!)
unbelievably fast!! packaged for shipping like I wrapped them my self!!! EVERY time I have purchased from them(big and small) I have been very impressed with my experience! I wish all companies I deal with were like this!!
Kitchen Cabinet Kings were great to deal with. Cabinets I got are good quality, came quickly, and look great. I recommend this company.
Perhaps the best thing is the price. The price is far better than what you'll get at big box stores, for quality that is as good or better. We bought their Newport line for under $4,000 when Home Depot and an independent Merillat distributor both quoted us $7,500 for basic budget options. (Note: the KCK price was for Ready To Assemble cabinets, whereas other quotes were for fully assembled. But even the fully assembled options on KCK are considerably cheaper than anything you're likely to find at the big stores.)
Shipping was quick, but several pieces came damaged, and one was missing (the latter was FedEx's fault; it later showed up). As for the damaged pieces, their friendly customer service sent along replacements, plus a 'touch-up kit' (special marker and crayon) for minor scratches to the veneer of some shelves. Damage in shipping is apparently fairly common, so I was happy that they were understanding and efficient about providing solutions at no cost. I was very happy with the service.
One thing to note is that KCK is a distributor, not a manufacturer. I later found out that I could have ordered my cabinets direct from the maker, LessCare / AAA Distributor, and saved even MORE money. (Only some of their cabinets are made by LessCare; you might have to do some research if you want to find the makers of their other offerings.) But I still recommend KCK and I'm glad I went through them because the process was very smooth and their website is very user-friendly.
I ordered the Geneva RTA cabinets and they were of very high quality and went together easily. It took me about 20 min per cabinet to assemble and saved a ton of money doing that way. Customer service was great and answered all the questions I had.
First time buyer
Great and fast responses.
Easy web site so far, just ordered samples
Great selection and variety of cabinet sizes.
Order was a breeze, waiting on shipment. can't wait for my new kitchen cabinets!
Everything was smooth with the cabinet purchase, including the great customer service, except for one problem I ran into. I had multiple kitchens in my saved carts, one RTA one not. Whenever I went to checkout or change a minor thing it would combine the two carts together. Not sure why that was. Other than that I am very excited to get my cabinets!
Doing a wet bar in our basement, so didn't need many cabinets. Checked out 3 different RTA sites and KCK seemed to have the most variety, comparably priced and easy website navigation. We ordered the darkest color, Gramercy Midnight. Delivery came quicker than expected, they were supposed to call and arrange a date but didn't and happened to just show up a day I was home...without the cabinets on the truck. They had to come back later in the week to deliver them and this time they scheduled a day with me because I emailed them and asked them to so.
The cabinets showed up in great shape, well packaged. The instructions were practically useless as they were a couple of cartoon drawings with a couple of Chinese letters up top. Luckily I used to be a carpenter in my younger days, so it was fairly easy for me to figure out how they go together, but the average DIYer could have an issue with those instructions. Since I was working with a smaller area, I wanted to make the cabinets 18in deep instead of 24 which ended up being not as hard as I thought it would be (with the help of a table saw). The drawer slides are nice, blumotion slow close, so I had to order smaller pairs off of the internet in order to rebuild the drawers. The wall cabinet has slow close hinges as well. We went with a white Corian counter on the dark brown\black cabinets and it turned out great! We would definitely order from them again. I wanted to give 4 1\2 stars because of the lacking instructions and disoriented (but quick) shipping company.
Easy to order and fair pricing.
New website is better. Some better pictures and dimensions would help.
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