Customer reviews
Kitchen Cabinet Kings reviews on ResellerRatings
Every ResellerRatings review we have imported, in the customer's own words, newest first. Each one links back to the original on ResellerRatings. Page 12 of 21.
- Over 2,000 5-star reviews
- Cabinets for 110,000+ kitchens since 2010
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Latest reviews
In their own words
Hopeful
So far I am very happy with this site. A little apprehensive about purchasing an entire kitchen online but I am eager to see the quality with the sample door I ordered.
Great cabinet for a decent price.
Great Selection - Great Price
I loved the selection, we went with the shaker gray. I purchased online on the weekend and they have no one available to help. Don't bother with the live chat (at least on the weekend), Its all scripted answers from people not knowledgeable about the product.
So far so good but I am concerned about the delivery of such a large order.
Very Goog Customer Service
Anna Evans was very helpful with the design. She is one of the reasons I purchased from Kitchen Cabinet Kings.
Ordering was easy, not like this at a box store.
This is my third order, excellent quality, great prices!
Contractor pricing is same as retail? Promotion for SPRING15 is the same. True?
Thanks,
Wish there were different shipping options, i.e. next day, two day, etc.
What a BIG WOW!
Although I called after hours, the lady with whom I spoke was very nice and very helpful! When I relocate to Colorado, I will be ordering new cabinets from your company for my new home. Thank you for such great customer service.
thank you thank you thank you
Wow! Truly wonderful product and incredible customer service!,
I have ordered from KitchenCabinetKings.com in the past and was extremely impressed with the high quality of the cabinets, especially considering the amazing price! When I went to order again (I am a building contractor), I emailed customer service with a couple of very questions. Amazingly, the company rep called the manufacturer and emailed me with the information within an hour or so of my original inquiry!! Thank you to Kitchen Cabinet Kings employees Luisa Randazzo and Jessica DiSanto for such personal, attentive service! Both were incredibly helpful and responsive!
Good customer service
She was helpful with some questions but didn't give me a direct answer with others. Repeated the same answer for a different question. Experience ok.
Awesome experience with customer service
Not easy to assemble
Had to change the cabinet measurements to make them fit, not has easy as you make us believe.
Great cabinets - awesome customer service
Cabinet came very fast, well packaged. Customer service was updating on the status frequently.
easy to buy!
great help from consultants!
Always coming back
I am a contractor/remodeler and I always use Kitchen Cabinet Kings. The savings makes me look like a saint to my clients.
Carmie was the Queen
Carmie helped with the design and answered all my questions. Even helped me with some installation questions. The cabinets arrived about 2.5 week after we ordered them. Much faster than most other places quoted. Quality was very good. Finish is excellent. No freight damage. Everything arrived as ordered. Great 1st experience. Will use again.
Great service!! - very helpful
Very Happy
Great value for the $$ and very good quality
grreat
easy and quick I would do it again
Website review
Just ordered a sample door. Website is easy to navigate, customer service was helpful and pleasant
Questions Left Unanswered
The design services were a true help. However, when I asked questions, they are left unanswered. I suggest after the first or second design build, the buyer be able to access to make changes such as appearance and balance of cabinets. Then the designer review and annotate potential issues. There can be more than a day between changes leaving the buyer frustrated in between.
Don't expect any help if you have an issue with these cabinets!
I purchased a large number of these cabinets for a kitchen and family room. Three of the cabinets arrived with defects - two were clearly damaged and patched together at the factory and one was damaged in transit. Kitchen Cabinet Kings gave me a hard time about replacing any of these, but finally, after much back and forth, agreed to do so. Although I purchased and paid extra for ASSEMBLED cabinets, they sent me one assembled and parts of the other two cabinets. I wanted to refuse delivery but was told that I would be charged a restocking fee if I did, and they would work with me later to make it right. After the delivery company left, I was told that it was their policy, as listed in their Ts&Cs to replace assembled cabinets with ready-to-assemble parts. This is not an ethical company to work with!
Confirm your order
I thought I ordered a sample but then was notified I still had items in my cart so that was good that they informed me. You can build different carts and that is tricky. To build an order then order a sample first was a little harder than I liked but did succeed.
Easy
Just doing an add on to the cabinets I already have. It looks that good.
Great selection & a user friendly site. Can't wait to see the cabinets B>
I’m just ordering door samples, but I’ve been emailing for designs and the whole experience is going well. Thank you
Good quality cabinets at a good price. can't go wrong unless you order the wrong sizes lol.
great service and options
You should really consider this company for kitchen cabinets.
ordering on line is a bit difficult. you need to improve the interaction between ordering and the cart. if changing the order you need to go all the way out to shopping and then back to cart. with so many things going on and to be clear on the order you really need to go back and forth to confirm that your order is correct.
Very easy ordering and good selection
Clean and simple
Nice website. Easy to navigate. Products look like good values.
Great Experience, made it all very easy. Would definitely recommend!
Good selection and very good prices. I wished there were a few more cabinet options in the design/color I choose, but for the price it is well worth it. Online help, and email inquires were patiently and promptly responded to.
HGTV motivated try
All seemed to go well at a reasonable price. Will know better when I see the product and can better judge the quality.
Great quality, good prices, and excellent service!
This is the third time I have purchased cabinets from this company and continue to be impressed with their service and there product line.
My first time using this company so I hope that I receive the cabinets in a timely fashion and good customer service.
so far so good
web site better then most. Looking forward to receiving a quality cabinet
overall very good service
I love saving $$
The website is simple and user friendly - Organized in a way that "I" don't make mistakes. I'm in the business, but these cabinets are for my own house. I'm not wealthy, but I wanted great cabinets - that is why I came to Kitchen Cabinet Kings.
Top notch and will not break your budget, AMAZING Service!
Love your products and service!! Amazing! Top Notch! Would highly recommend Kitchen Cabinet Kings to anyone who is looking for a high quality product for a reasonable price, can't beat them. Many thanks!
Fun and easy experience
Very detailed web site, great customer service, I just ordered two door samples and look forward to placing my actual order soon!
Door sample is affordable
Nice to get a break on getting a sample cabinet door.
K C K Customer Service Saved the Day and Made My Day
Had trouble completing my cabinet order, missed a discount deadline. K C K Customer Service helped me correct the problem and still gave me the discount. How refreshing to have a customer service group that really gives you the customer a great experience without any hassle. Great Job Kitchen Cabinet Kings.. .
Jessica was super helpful in creating our design and provided evergthing we needed. excited to be receiving our kitchen soon.
Awesome Cabinets
Decided to go with this cabinet maker as they have their cabinets the same color inside out. Other cabinet manufacturers only stained the outside of the cabinets and left the insides sprayed with clear. Also pricing was a major factor.
Never again.
Initially had issues getting my order to go through. That was a Paypal issue and Dana worked with me to resolve it. She was really awesome! That said, I should have taken the hint and not ordered from them.
The Coastal Cream cabinets are made in China. They look pretty, but really aren't the quality I expected. The cabinet boxes are a different color than the doors. In a straight run, it's not noticeable, but on the ends, it's really obvious. They also did not come with instructions for assembly for the spice cabinet or full instructions for the lazy Susan. Parts came in the packaging that was not shown or addressed anywhere in the assembly instructions that were provided and the markings for the lazy Susan placement was off by over 2 inches inside the cabinet. Great instructions for all the cabinets that were simple boxes, though...as if you'd need instruction for those. The pre drilled holes for the hinges and drawer glides do not line up on the cabinets, either. What should have been an easy put together and install is now going on two weeks, just for the assembly phase, and this is with two experienced carpenters doing the work.
My order arrived in one sealed/wrapped pallet and several large boxes. The day before arrival the shipper refused to deliver to my house, which resulted in us meeting them at a gas station at dusk. Thankfully I do own a truck, but had to wait until it was out of the shop to use it. Otherwise I'd have been loading cabinets into my car one cabinet and trip at a time. Had I done that, I might have noticed that my two 24" roll outs were missing from the order. While I did note the obvious box damage to the order on the bill of lading, it wasn't until the wrapped pallet was opened that we noticed the order did not contain the roll out trays. We also noticed, when unboxing the order, that several boxes contained a mixture of items from the order. I would have had to open each and every box, at the time of delivery, to determine if my order was complete and undamaged.
After the ordeal with Kitchen Cabinet Kings over the delivery, and Linda fiercely quoting their delivery agreement, trying to resolve this new issue would have been an exercise in futility. Oh, and to add icing to the cake, the insurance company for the trucking firm started calling after we had half the cabinets put together to come look at the damage. They need to see the damage to process the claim. Am I supposed to disassemble the cabinets for them? BTW - That's a rhetorical question.
I hope these cabinets last for more than 5 years, but I highly doubt it. Yes, I did receive a $100 credit for my trouble to pick up the order, but that does not negate the cost of the missing items or the over all frustration of dealing with this company. All I can say is never again...
First time cabinet shopper, very pleased
I've shopped around quite a bit for our basement bar cabinets and Kitchen Cabinet Kings was the most reasonably priced. We ordered 3 samples and selected our favorite. Great deal on President's weekend!
Man Cave Bar cabinets
We are building a bar in the man cave and didn't want to spend too much. Kitchen Cabinet Kings seemed to have what we need. Can't wait to get the cabinets and install so we can enjoy the man cave even more. Photos of the job will follow.
easy&fast
My first order arrived with a couple pieces damaged - one with vanish drips. KCK quickly replaced the items with no hassel. The cabinets seem well built and a value at the price.
KINGS FOR SURE
FABULOUS WEB SITE. ORDERING WAS STRAIGHT FORWARD AND WEBSITE EASY TO USE. FREE SHIPPING AND PRESIDENTS DAY DISCOUNT WERE GRATEFULLY RECEIVED.
you are the best
we are so happy with your product, you are so good
Shipping outrageous!
I ordered one 30x18x12 unassembled cabinet for $136..Great price...HOWEVER, it was $280 to ship it Fed-Ex ground. This is crazy, I ship heavy, custom items everyday in my business and I know this would have only been a fraction of this price. But, I needed this one last small cabinet so I had no choice.
Doesn’t get any Easier !!!
Can’t wait until they arrive !
DYI
Excited to see how the assembly process works. The live chat was amazing.
Had to make my own list
The quality of design staff has gone down since the last kitchen I bought. I had a very challenging kitchen shape, but was unable to get the designer to work with me. Unfortunate. I hope I ordered everything I need (fillers, toe kick, etc) because she wouldn't answer emails after I wouldn't take her "advice".
Answered my questions on chat.
I spoke with your Sales Dept to receive information on two separate occasions, and was your sales staff was very helpful.
site is difficult to navigate, much more difficult than other sites. price and shipping great.
Basement Kitchenette
I worked with Rebecca White and she was excellent. Made the experience very easy, practical, and simple
Sample Door Order
Customer Service was fast and answered all my questions
please email confirmation and eta
It is an easy website and good products!
Great prices
The cabinets look amazing in the draft version. Excited to see the real version in my kitchen.
Sample Door Order
Placing the order was painless.
Good quality and great service
Nothing to complain about. No damage. Delivery on time.. Good quality. Price is fine.
Improve cart
would be nice to be able to switch between RTA and built cabs in cart. Instead of having to search for the RTA version and add to cart. Also it isn't clear if RTA is left or right hinge - I think you can do either side. But I think should explicity say so. Overall easy to use, so nice job!
Nervracking experience!
It was difficult to figure out what exactly I need to order. That was not the fault of KCK but because it was the first time that I ordered a kitchen online.
Looking forward to creating a beautiful kitchen with your cabinets :)
good job! appreciate the hard work you guys put in.
Good Experience! Easy to order
I will tell you more once the products are delivered
I wish you could have offered more of a contractor discount other than what everyone else gets.. That would ensure I would use you again. I will look around for our next project to make sure these were the best value.
Good discovery
I will wait to see the cabinet before giving a final review. The shopping experience, so far, has been good. However, when I requested a call from one of the consultants, it was promised but never realized.
EASY WAY TO SAVE MONEY
CUSTOMER SUPPORT STAFF HELPED ME THROUGH AN EXPENSIVE ORDER PROBLEM.
THE RESULT SAVED OUR CHURCH AN ADDITIONAL $700.00!!!
I WILL SPREAD THE WORD ON THIS GREAT CABINET CO.
THANK YOU FOR ALL YOUR HELP.
Fulfilling My Dreams
I pretty much knew what I want but the quick and knowledgeable folks on the chat line explained in real time what was realistic and what was not possible. I'm down to two options on the doors so I've only ordered the samples but home they come quick, I (the wife) can make a quick decision and we can get them ordered and on the way. Great way to shop when you know what you want.
Love the product, instructions were lacking, however
We are very happy with our kitchen and the outcome. I did save the hardest cabinet for last, and ultimately had to get the door done on the Lazy Susan corner door assembly done before countertops were installed to keep is as accessible as I could. Instructions didn't direct me in any way as to how to orient the opening. Nor did they give information on how to assemble. I searched high and low on youtube. Called KCK, was basically told that "it is simple, just connect them into brackets." No where NEAR that simple. I wasted much time getting this part of the mission accomplished, which left a real bad taste in my mouth for KCK. I'd recommend that Susan Door assembly directions be created for future customers. As well as a video. Those are helpful. Ultimately went back to youtube and found a competitors video somewhat helpful.
great price
ive used them a few times. good price great quaility
excellent
very good and on time and good service
Can't review until product arrives
I have read all of the reviews, so I did place an order. I sent exact measurements, style, with diagrams and photos to the designer. I waited 3 days for a price quote, and finally did all the pricing and choices myself (I did not want to miss the 10% off sale deadline). She had sent back a totally different layout. I sent a kind reply and repeated my request for the original quote. Again, after 3 additional days, ordered on my own. I did save half of what the chain store quoted. So I'm hoping they are as wonderful as the reviews claimed.
Great cabinets, great prices, great company
Great prices and quality cabinets. We ordered sample doors which made the decision easy. I was looking for a discount code and Kelly helped with that. Best way to buy cabinets.
easy to order waiting for delivery so we'll see?
Web site easy to use and great price, easy order. Will coment on quality and delivery after they arive.
I wish I could do this after I actually receive the cabinets then it would be more accurate
Great Site Easy To Use!
Have been looking on the site, very informative, very helpful. Easy to use site, good prices.
Affordable & Quick Options for a speedy kitchen renovation
Working with KCK has been a breeze. Once you get your measurements down and drawn up (and double checked!), working with a designer and sales team is a breeze to edit/update details to your liking. Having the option to get RTA cabinets in short 7-14 days vs waiting on cabinetry for 4-6 weeks has given me great peace of mind.
Customer Service
Customer service was prompt, Anthony was happy to help me with any questions I had!.
Twice the quality at half the price
Super high quality solid wood cabinets quick and easy to order with fast delivery.
Customer service chat was helpful. Some sizes were not available, but I was able to adjust for that. Looking forward to seeing samples so I can place my order!
great service
love the easy website as well
Great Quality always helpful
I have ordered cabinets for 6 houses in the last two years. They are great cabinets with many different options. Great quality and customer service.
Coastal Cream Dream
Anna was my kitchen designer and she was great; talented and efficient. Also received some nice administration help from Dana. The cabinets are beautiful. Can't wait to take photos when the backsplash is done.
great discounts on RTA cabinets, could use more info
Easy and fun to order all the cabinets based on standard sizes. Suggestions would include adding in customization information that does not require going to the FAQ page but should be visible from each cabinet style's page. Also, each cabinet style page & piece when ordering should have more complete information such as measurements of each box drawn on the diagram, more detailed hinge information, installation & assembly information pages & videos (rather than the generic 3-d rendered video on youtube), etc. The more information provided the better, although good thing customer service was excellent to mitigate this.
Awesomeness
I love the cabinets. They are way nicer than I anticipated. Customer service is amazing. Great company to do business with.
Good quality and easy to assemble
We found the range of sizes satisfying. We also like the material the cabinets are made of and anticipate they will give good service.
Jones Ave
This is the first order. I will have more to say once I receive the cabinets
General Contractor is a Regular Customer.
This is our 6th cabinet order. We have put them in new construction and in remodels. They go together nice. Dove tailed drawers are a nice touch.
Awesome placr
They have great cabinets at great price
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