Customer reviews
Kitchen Cabinet Kings reviews
Read what customers wrote after their cabinets arrived. Every review appears in the customer's own words and links back to the original post. Page 16 of 26.
- Over 2,000 5-star reviews
- Cabinets for 110,000+ kitchens since 2010
Kitchen Cabinet Kings runs this page. We publish every review we import, good and bad. Four- and five-star reviews appear first; choose All ratings to read the rest.
Latest reviews
In their own words
I wish you could have offered more of a contractor discount other than what everyone else gets.. That would ensure I would use you again. I will look around for our next project to make sure these were the best value.
Good discovery
I will wait to see the cabinet before giving a final review. The shopping experience, so far, has been good. However, when I requested a call from one of the consultants, it was promised but never realized.
EASY WAY TO SAVE MONEY
CUSTOMER SUPPORT STAFF HELPED ME THROUGH AN EXPENSIVE ORDER PROBLEM.
THE RESULT SAVED OUR CHURCH AN ADDITIONAL $700.00!!!
I WILL SPREAD THE WORD ON THIS GREAT CABINET CO.
THANK YOU FOR ALL YOUR HELP.
Fulfilling My Dreams
I pretty much knew what I want but the quick and knowledgeable folks on the chat line explained in real time what was realistic and what was not possible. I'm down to two options on the doors so I've only ordered the samples but home they come quick, I (the wife) can make a quick decision and we can get them ordered and on the way. Great way to shop when you know what you want.
Love the product, instructions were lacking, however
We are very happy with our kitchen and the outcome. I did save the hardest cabinet for last, and ultimately had to get the door done on the Lazy Susan corner door assembly done before countertops were installed to keep is as accessible as I could. Instructions didn't direct me in any way as to how to orient the opening. Nor did they give information on how to assemble. I searched high and low on youtube. Called KCK, was basically told that "it is simple, just connect them into brackets." No where NEAR that simple. I wasted much time getting this part of the mission accomplished, which left a real bad taste in my mouth for KCK. I'd recommend that Susan Door assembly directions be created for future customers. As well as a video. Those are helpful. Ultimately went back to youtube and found a competitors video somewhat helpful.
great price
ive used them a few times. good price great quaility
excellent
very good and on time and good service
Can't review until product arrives
I have read all of the reviews, so I did place an order. I sent exact measurements, style, with diagrams and photos to the designer. I waited 3 days for a price quote, and finally did all the pricing and choices myself (I did not want to miss the 10% off sale deadline). She had sent back a totally different layout. I sent a kind reply and repeated my request for the original quote. Again, after 3 additional days, ordered on my own. I did save half of what the chain store quoted. So I'm hoping they are as wonderful as the reviews claimed.
Great cabinets, great prices, great company
Great prices and quality cabinets. We ordered sample doors which made the decision easy. I was looking for a discount code and Kelly helped with that. Best way to buy cabinets.
easy to order waiting for delivery so we'll see?
Web site easy to use and great price, easy order. Will coment on quality and delivery after they arive.
I wish I could do this after I actually receive the cabinets then it would be more accurate
Great Site Easy To Use!
Have been looking on the site, very informative, very helpful. Easy to use site, good prices.
Affordable & Quick Options for a speedy kitchen renovation
Working with KCK has been a breeze. Once you get your measurements down and drawn up (and double checked!), working with a designer and sales team is a breeze to edit/update details to your liking. Having the option to get RTA cabinets in short 7-14 days vs waiting on cabinetry for 4-6 weeks has given me great peace of mind.
Customer Service
Customer service was prompt, Anthony was happy to help me with any questions I had!.
Twice the quality at half the price
Super high quality solid wood cabinets quick and easy to order with fast delivery.
Customer service chat was helpful. Some sizes were not available, but I was able to adjust for that. Looking forward to seeing samples so I can place my order!
great service
love the easy website as well
Great Quality always helpful
I have ordered cabinets for 6 houses in the last two years. They are great cabinets with many different options. Great quality and customer service.
Coastal Cream Dream
Anna was my kitchen designer and she was great; talented and efficient. Also received some nice administration help from Dana. The cabinets are beautiful. Can't wait to take photos when the backsplash is done.
great discounts on RTA cabinets, could use more info
Easy and fun to order all the cabinets based on standard sizes. Suggestions would include adding in customization information that does not require going to the FAQ page but should be visible from each cabinet style's page. Also, each cabinet style page & piece when ordering should have more complete information such as measurements of each box drawn on the diagram, more detailed hinge information, installation & assembly information pages & videos (rather than the generic 3-d rendered video on youtube), etc. The more information provided the better, although good thing customer service was excellent to mitigate this.
Awesomeness
I love the cabinets. They are way nicer than I anticipated. Customer service is amazing. Great company to do business with.
Good quality and easy to assemble
We found the range of sizes satisfying. We also like the material the cabinets are made of and anticipate they will give good service.
Jones Ave
This is the first order. I will have more to say once I receive the cabinets
General Contractor is a Regular Customer.
This is our 6th cabinet order. We have put them in new construction and in remodels. They go together nice. Dove tailed drawers are a nice touch.
Awesome placr
They have great cabinets at great price
VERY RESPONSIVE
ANY QUESTIONS WERE ANSWERED VERY PROMPTLY. ACT LIKE THEY APPRECIATE THE BUSINESS
Your web site has some issues with the shopping basket not logging items. This occurs when you page back after adding an item to the cart. The work around is to not "go back".
return customer
This is the second time I've purchased from KCK and I looked around again this time for lower prices and I could not find any. I went with RTA cabinets this time around and am hoping they aren't too difficult to assemble, but I am happy with the service and quality from before.
Amazing people
Working on a new kitchen , their staff has been great through the entire process.
Good time! I'll be back again.
Saved alot of money!!
Price of these cabinets was half of the cost of the big box store...
Good value-accomodating service
Was recommended to Kabinet King by a friend who restores old houses. Looking to replace cabinets in 3 kitchens myself, I price checked many discounters on line as well showrooms in Brooklyn and Queens. The deals that we got from Greg were very competitive and offered the piece of mind that comes from 1 contractor covering all phases of the work, from cabinet making, delivery, installation and counter top. All items were done in the scheduled time and the installers were knowledgeable and courteous. They left the job site clean and ready to use.
Because they offer good value, Kabinet King is quite busy, and occasionally there is delay in communications, but between text, phone and email things got done. Have already recommended them to friends who have proceeded to contract their own work.
the process was easy and quick
Pantry cabinet wow!!
I spoke with a young lady at customer service everything went smoothly looking forward to receiving my pantry cabinet .
Easy to shop! Lots of options!
Easy to shop! Lots of options!
If the product is as high a quality as the website, then things will be golden!
Have very happy holidays!
2nd house purchasing cabinets
A fair deal
With kitchen cabinet costs for a single wall 10 ft kitchen being quoted between $ 7000-10000, it was a pleasant surprise to get an affordable alternative at Kitchen King Cabinets. Yes, they require assembly but I can work over the weekend to have them ready for installation.
excellent
outstanding looking forward to a long business relationship.
Great Customer Service!
Nathan answered every question I had quickly and accurately. He made the online purchase easy!
Updating my 1975 kitchen!!
Awesome customer service during the purchasing and ordering! Waiting to see when the cabinets come. So far so good!
Residential Remodel
Just a little unsure of spending over $3k and not getting to really view the products.
New customer
Wish I had more valance options and fillers evendors if cost a little more
Positive customer experience
Great value - friendly service - perfect look for our home.
another great deal
3rd time purchasing these!
I get the door sample in 2 colors, love the quality and color,
I hope the shipment come soon.
So far so good. Now the waiting begins
Great help, great people. Very knowledgeable and courteous Mike and company sat down with me and gave me great ideas, did the installation myself.
Great Company to work with
Great experience and great customer service! I will be buying here again in the near future.
please put on hold till end of february 2018 i will email
Easy Ordering Process
Ordered new kitchen cabinets online and found the process to be very intuitive. Will check back in after cabinets have been delivered.
EASY TO FIGURE OUT WHAT I NEEDED
Easy site to navigate-excites to get things going!
Everyone was very helpful.
The cabinets are beautiful and very reasonably priced, there are lots of options and shipping is quick! The only thing I would have liked to seen different is the on-line chat question service. Pretty generic and kept sending me the message that I could go to a web link or have somebody call me. Not sure I was chatting with a live person
Easy to shop/Hard to get details/bad after delivery help
Items arrived broke, had to send pics, and still not totally fixed, I just decided to order again and fight that fight later. Website makes it seem like it is easy to do however if you need to return on something you call the company who then has to make a request with another company and then you have to pay shipping and a 25% restock fee pending you get the approval email. I will say Carmie and Luisa have been great - just the rules they have to follow are not made with the end user in mind.
Awesome customer service, Emails are answered almost instantly and any complications are resolved ASAP.
Shweet
Just saved almost $700 ordering from KCK for the exact same cabinets.
Sample Door Order
Great website. Helpful 'chat' staff. My only complaint was that there was no option for me to pay an additional shipping fee to expedite my Sample Door so I can get my decision made and order placed. It's going to cost me a week on my kitchen renovation. Other than that... you guys seem legit.
Catchy Title
I had dozens of questions and these guys were there, literally, 24/7 to answer them all. Love them, hope the product matches what I see online; I'll never use anyone else ever again.
Just what I was looking for
I found the cabinets I want for my kitchen remodel. Getting a sample door to confirm and for making sure I get flooring that will compliment the cabinets.
So easy
Love the colors and selection. They made it so easy.
Easiest kitchen remodel I've ever done. Cabinet quality for this price is unbeatable.
Cant wait to see my new cabinets
Reps were very helpful on the ordering process. I will have to do a follow-up review after I receive the cabinets and have them installed. Customer service reps were kind and very helpful.
Thank you.
These cabinets, which are shaker style, birch wood, are beautiful! The cabinets came unassembled (rta) and we assembled them ourselves which was surprisingly easy. We even installed the cabinets ourselves which was not too bad. We are very inexperienced in this field yet we love how everything came out. We are still working on countertops, back splash, etc. but when all is said and done we will have spent about $3500, not bad! This company is fantastic, great prices and wonderful customer service!
Very Happy
Good experience so far. Waiting to see product.
Ordering process was very easy.
Cabinets needed after Harvey to match top cabinets
Camille did an excellent job helping me through this process.
just reviewing options, selection looks good
This is our third door sample....want to make sure the style & color is what we want.
So pleased I discovered the website before spending double to amount elsewhere!
Prices and selection were great. Nice that there are how to videos and galleries of pics. Site for ordering could be a little more user friendly. It seemed cumbersome to choose all the cabinets I needed.
Amazing service and quality
Kitchen Cabinet Kings customer service and products exceeded my expectations. Amazing job!
Great first impression
just signed up as a contractor and ordered a sample door. Customer Service was very responsive and prices look great
Easy to order
Easy online ordering process vs. my experience with other companies - ie. their system works perfectly. Looking forward to receiving the cabinets in a timely manner.
Cabinet remodel
lots of measuring and rechecking to make sure we had everything right so we don't have an issues when it comes time to install
Buy these cabinets
Its funny, but the toughest part was paying for my order. It was hard to figure out how to do. Customer Service did not sound friendly, maybe because of too many irrelevant calls, I know that can be hard to deal with. I felt sort of "dumb" because I had no experience with buying cabinets at all, so maybe I was just super-sensitive.
Classy Gray
Love the color and style.
Many options with competitive pricing...
Not sure yet
Cabinets haven't arrived.
So Happy!
When I called into customer service I got one of the designers and she was great and very helpful.
Insane shipping cost
2 RTA cabinets, toe kicks and one end panel. $260 for shipping!????!!!!! Absolutely insane. If I didn't absolutely HAVE to have these cabinets to match an existing, there is no freaking way I would have paid that. You have to be kidding me. I truly hope you correct this, decide to switch delivery companies or just go out of business. My order was around $700 and I am forced to pay $260 for shipping.... In what world does that make any sense?????
This company has been great to work with. Excellent customer service and we really like the products. We've had a ton of great feedback on the Ice White Shaker cabinets. I would definitely recommend their services and products. And we will shop there again.
This is our 3rd kitchen set bought from Kitchen Cabinet Kings. Placed entire order online. As always, their customer service is responsive and very helpful. Very useful live chat feature on website. We bought the pre-assembled ice white shaker style cabinets. The doors and cabinet box frames are sturdy and well-made. Will use this company again and highly recommend.
The cabinets are well crafted and expensive.
Shipping ****!
I know it isn't their fault, but its hard to pay $350 to ship a cabinet that is only $600 hah
Great Cabinet Company
I have used these cabinets in the past and they are a great company to deal with we had one cabinet door come out chipped and they replaced it immediately at no cost
The web site is very easy to use. I like the descriptions of the products. I have not ordered yet tho.
Made easy
The website was great and made this purchase easy.
Seeking beach house
I am currently looking for sources of kitchen cabinets for our new beach house. I'm hoping your gray stained shaker is just what I am looking for. Eagerly awaiting delivery of sample door so I can see the finish in person.
Great looking products so far
Very difficult to get registered.
Selecting cabinets was very easy.
Gray Shakin'
Looking to redo our cabinets as many were damaged with a leaky pipe that ruined all base cabinets
I was extremely pleased with the experience.
I will be buying more cabinets from you.
Professional look for the professional installation
Ordered 13 kitchen cabinets and they were of great design, quality and assembly. I'm ordering more to complete the entire kitchen. Can't wait to show these off.
Englewood Condo
The website was a little difficult to use. I wanted to print a list of the cabinets so we could double check our order with our specifications, but I had to copy and paste it to a Word document in order to do this.
A PLUS Customer service!
I am looking forward to ordering my kitchen cabinets from this company! Very easy to deal with. Straight forward pricing, quality product with a fast design service! It is a dream come true!
Good experience as always. Thanks
Love my KCO cabinets!
We've had a great experience with everything, thank you!
Ice white shaker cabinets are very good quality and very pretty!
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