Customer reviews
Kitchen Cabinet Kings reviews
Read what customers wrote after their cabinets arrived. Every review appears in the customer's own words and links back to the original post. Page 29 of 32.
- 2,366 5-star reviews
- Cabinets for 110,000+ kitchens since 2010
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Latest reviews
In their own words
We ordered a total of 14 cabinets from Kitchen Cabinet Kings, plus crown moldings, fillers, etc. The order arrived yesterday, and 5 out of the 15 cabinets were damaged. I expected maybe one to be damaged -- not a THIRD of my order. This was not damage incurred in shipping -- they were damaged prior to shipment, and the company shipped them to us anyway. One of the cabinet doors had a large piece of wood flaked off, and had been finished over. The people constructing it obviously saw the damage, yet finished and used the door anyway. One of the cabinets had boot prints on the side of it, and was broken in several spots -- again, not areas that would have been broken during shipping. It was broken when it was walked on prior to packaging it. A drawer had a large gouge in the front, and the door of the sink base was severely discolored. The Lazy Susan doors had a gap nearly a half inch wide where the two doors meet -- you can see right into the cabinet with the door closed. To top it off, the filler pieces I ordered are MIA. When I contacted the company I was asked if I signed the bill of lading that included them -- the bill of lading I signed stated "Two Pallets and One Box." That was it. No listing of each item, no description of what was included in the shipment. The customer service rep says that there is a lead time of 7 to 14 business days to ship the replacements, so it will be at least another 2-3 weeks before I can finish my kitchen. This is very frustrating. I will not order from Kitchen Cabinet Kings again.
First interaction was great. Second time the rep was unable to provide me with directions to assemble RTA frameless cabinets.
We ordered a total of 14 cabinets from Kitchen Cabinet Kings, plus crown moldings, fillers, etc. The order arrived yesterday, and 5 out of the 15 cabinets were damaged. I expected maybe one to be damaged -- not a THIRD of my order. This was not damage incurred in shipping -- they were damaged prior to shipment, and the company shipped them to us anyway. One of the cabinet doors had a large piece of wood flaked off, and had been finished over. The people constructing it obviously saw the damage, yet finished and used the door anyway. One of the cabinets had boot prints on the side of it, and was broken in several spots -- again, not areas that would have been broken during shipping. It was broken when it was walked on prior to packaging it. A drawer had a large gouge in the front, and the door of the sink base was severely discolored. The Lazy Susan doors had a gap nearly a half inch wide where the two doors meet -- you can see right into the cabinet with the door closed. To top it off, the filler pieces I ordered are MIA. When I contacted the company I was asked if I signed the bill of lading that included them -- the bill of lading I signed stated "Two Pallets and One Box." That was it. No listing of each item, no description of what was included in the shipment. The customer service rep says that there is a lead time of 7 to 14 business days to ship the replacements, so it will be at least another 2-3 weeks before I can finish my kitchen. This is very frustrating. I will not order from Kitchen Cabinet Kings again.
give more details about glass doors (type of glass, ordered as pairs or singles)
I have not ordered anything yet but so far my designer, Anna, has been very helpful and provided good ideas. So far, I am very satisfied.
These are some high quality cabinets. The cabinets are made of real plywood and the fronts are solid wood and finished beautifully. This is a perfect option to full custom cabinets and at a fraction of the cost. Delivery times were quite reasonable and the cabinets were delivered at my door step carefully packaged and in perfect condition. All of the drawers had the soft close feature installed at no extra cost. The ordering process is easy just be sure you know exactly what you want and make sure all your dimensions are correct. There are lots of options and cabinet styles available so just about any kitchen style/feature is available. I highly recommend these guys. I will be using them again on my next project.
Dealing with Kitchen Cabinet Kings was a wonderful experience from start to finish. I ordered the Spice Maple RTA cabinets. I couldn't get over how quickly the cabinets were received after I placed the order. They were so easy to assemble. The contractor that installed the cabinets told me what a quality product I had purchased. I've had numerous compliments on the cabinets and have told everyone where they came from. I am highly recommending your company and wouldn't hesitate to order from you again. Thank you for making my new kitchen a dream come true!
Hopefully delivery will go well. I thought there would be a place for me to request a credit for the samples that I ordered. I bought two samples at $25 each and was told on the phone that money would be credited if I ordered.
I hope that happens! Thanks, Mark Cox
The cabinets are outstanding in terms of quality, soft close drawers and doors. The soft close doors are a bonus. We are developers working on our 11th project. Kitchen Cabinet Kings had a better selection of styles and colors than our previous supplier. I would highly recommend this company but if things are on back order, accept delivery of everything else immediately or else you will have more and different things on back order. I will definitely order cabinets from them again. Customer service was on point.
We searched many stores before choosing Kitchen Cabinet Kings. Considering the price and quality, they were the way to go and we weren't disappointed. Ordering on their website was easy to navigate. We ordered samples, which helped us make our decision much easier. Then we placed our big order. Everything came as promised and was timely. Quick and easy! Cabinets were also easy to install and we ran into no problems. Towards the end, we realized that we needed a little bit more of material and ordered what we needed. On accident, we ordered the wrong piece, but the customer service rep helped us fix that problem hassle-free. Great service and great product, would definitely recommend to others!
I recently renovated my kitchen and bought the Pearl cabinets. I was shocked how good the quality of the cabinets were. The delivery time was also much faster than quoted. I have already recommended this company to friends.
Just bought a sample door. Received a full kitchen quote very quickly. Very accurate.
There was some damage and the part we needed was said to be on back order over a month out which we could not deal with as we are remodeling. We made due and Luisa helped send us some parts to cover and disguise the damage. She did what she could to help. Some of the cabinets did not have any instructions and one of them was the most difficult upper corner cabinet. We are pleased with the look and quality of the kitchen.
Thank you!
After pricing local home improvement stores and the Swedish store chain, I found The Kitchen Cabinet Kings! The website was easy to navigate, I found exactly what I wanted,and the pricing can't be beat! Cabinets arrived in excellent condition. Top notch packing, shipped from East coast to West coast, not one thing damaged! The quality of the cabinets above what I expected. I ordered some glass doors, and they are beautiful beaded opaque glass. Way above your basic glass. So impressed, with these guys!I have recommended them to everyone.
Got the same cabinets they have at Lowe's for 4 thousand dollars cheaper! Thank You!!!!
Email customer service a little slow but overall very helpful and informative.
I purchased a full set of kitchen cabinets, trim and crown molding. The cabinets are very pretty and are great for the price. The cabinets did come with quite a few cracks and scratches though. When I first called customer service, they seemed hesitant to correct the issue. Upon providing photos, they were able to replace 3 of my cabinet doors and provide a touch up kit. Ultimately, I would use the company again knowing that I am getting a mediocre product at a min of 50% discount from the hardware store (get what you pay for). I would not recommend for a million dollar house.
We ordered the Ice White Shaker Cabinets to replace old cabinets.
Pros:
- Low price for RTA cabinets
- Cabinets are high quality
- Great selection of cabinets
- Knowledgeable customer service representatives
Cons:
- Kitchen Cabinet Kings failed on residential delivery. Working with their shipping partner, USF Holland, was a nightmare. Holland canceled delivery once because they mishandled our order transfer from New Penn, another Kitchen Cabinet Kings shipper. We had to reschedule for another day a week later. When that day came, the driver arrived 6 hours late. While the dispatcher at Holland was nice, he was unable to get a hold of anyone to provide an updated time that entire day. Our cabinet installers were left waiting around for hours, which we had to pay for.
- Some cabinets arrived warped, making assembly difficult. There was a long lead time for replacement panels (about 14 days), which caused unexpected delays.
- Inconvenient customer service hours
Verdict:
If you're on a budget and want high quality cabinets, Kitchen Cabinet Kings is the way to go with their RTA selection. Make sure to budget plenty of time to complete your project (2 months at a minimum) to account for all the delays and replacement parts you may need to order.
The website was good and easy to use. Pricing was reasonable and good. We will definitely use Kitchen Cabinet Kings again! We will also give a high recommendation to other customers!
We ordered the Pepper Shaker Cabinet,overall the quality was nice,the delivery and customer service went also smoothly. The website was easy to navigate to choose the cabinet we want to order,and also the cabinets were so easy to assembled. The price also very competitive,and definitely we will use Kitchen Cabinet Kings again,and would like to recommend to our friends and other people. The only issues we have is the wood dust in the seams are a little difficult to clean away.
I ordered Ice White Shaker, the cabinets are high quality. Customer service was always quick to answer questions. I came up a bit short on filler and had to order a small piece after the first order, they are not flexible about shipping cost. The cost was $30 for shipping, as much as the cost of the filler.
its always a pleasure doing business with you guys.
awesome chat support by jessica!!! she was able to assist me in all of my questions!
After reviewing local and online kitchen cabinet stores and retailers I decided to purchased the American Heritage style frameless RTA (ready to assemble) cabinets from Kitchen Cabinet Kings. The full kitchen remodel arrived in about a week and a half with damage to one box. The staff at KCK were responsive and quickly processed replacement of the damaged items with the shipping company. I am pleased with the cabinet's design and their appearance matches the photos and online description. My only complaints are that the included assembly instructions are extremely poor, and I did not receive slow closing hinges on two of the cabinets. Overall the product received was of high quality for the price and the staff was very helpful and responsive to my questions.
Website was great, easy to use and the prices and delivery times seemed reasonable.
Ordered the Ready to Assemble Espresso kitchen cabinets from Kitchen Cabinet Kings and was overall satisfied with purchase experience. The quality of cabinets was above expectations and assembly was quick and easy for an experienced handyman. (The cabinet assembly videos are very helpful also.) The online ordering process was quick and easy. Questions were answered very promptly by costumer service. The only thing that wasn't exactly smooth in the ordering process was the soft close drawer upgrade. The upgrade price is separate from the cabinet purchase price and will not count towards free delivery discount amount. However, delivery costs seemed very reasonable and the pricing on the cabinets were a great savings in comparison to other sources. There were a few vendors that were comparable in price and quality but ratings of previous costumers and availability of cabinets were the deciding factors. Cabinets were delivered within stated estimate of delivery time and there was no damage to any of the boxes shipped. Had all of the boxes contained all of the pieces required for assembly this would have been a full five star rating. Two cabinets were missing side panels. After submitting photo documentation to customer service, new panels were shipped in a weeks time. Shipped replacement side panels were found to be missing all metal L brackets needed for assembly. Again, after photo documentation submitted to customer support, brackets were shipped within a weeks time. Needless to say, remodel project was significantly delayed. Despite the missing pieces problem, the rating is high for overall satisfaction in price, quality, ease of assembly, delivery, and costumer service support. Would recommend Kitchen Cabinet Kings to family and friends with one caveat, allow extra time for unexpected errors that may delay project completion time.
so far, very impressed with the service.
concerned about timing of shipping, but Jessica and Pat in customer service were honest and helpful.
Service, selection and price, great all the way around. The staff was also more than accommodating when trying to locate and order specific parts for an out of the ordinary setup. The assembly and installation was easy, everything arrived on time and complete. Thanks to the staff at Kitchen Cabinet Kings!
I shopped the internet for the best quality cabinetry for the best price. I found it with Kitchen Cabinet Kings. They were prompt in replying to my questions prior to my order so I could be confident my order was placed correctly. I received a few wrong size cabinets with my delivery, due to a revised order, and KCK was on top of it to make it right. I received new cabinets in a very short time frame and will be installed shortly. The finish on the cabinetry is beautiful, all the sides of the cabinet boxes are finished and it was very affordable to upgrade to soft close. I would definitely purchase from Kitchen Cabinet Kings again and will recommend them to others.
KCK staff are helpful and responsive. You just need to stop listing multiple checkboxes for the same sizes in your filters! Makes it very hard to find products sometimes.
The website is very easy to navigate, your prices are great and the customer service reps. are fantastic. Looking forward to receiving my cabinets and doing business with you folks again!!!
I was rushed, customer service CJ was superb. I got my order, and I am happy with my savings.
Customer service was excellent. Rebecca White was a huge help!
very good and easy site to use.
should be a good experience
In planning the remodel of our new (to us) home, we considered cabinets from Home Depot, Lowe's and local cabinet makers. None could compare to the price or quality of Kitchen Cabinet Kings. The website was very easy to use and we loved that we could order sample doors in advance to ensure the quality was as promised...as it was.
Once we ordered, we were pressed for time considering the size of the project and our pending move in date. The cabinets arrived within one week and in fantastic condition even through they were shipped from New York to California. We ordered the Pearl vanity combo, drawer base and tall pantry cabinets for our master bathroom and they look incredible.
We plan to remodel our kitchen next and we will absolutely order through Kitchen Cabinet Kings!
Some questions that Patrick couldn't answer but we went ahead anyway
I am still waiting for replacements ( 1- drawer front and 1- door for one of our kitchens that were damaged) we sent photos and had contact with you on four calls no results yet or call back. We buy about 5 or 6 kitchens a year for our rehabs. If we can't count on results when a issue pops up we will have to go back to are old suppler.
The website often has glitches and that is annoying and wastes time.
Anna was wonderful!!!! She made a beautiful cabinet design for us and helped me through the whole process.
Researched several wholesale cabinet companies after shopping the Big Box stores .. HD & L. Saw other reviews for Kitchen Cabinet Kings and decided to order a sample of their Pearl cabinets. When it arrived we were blown away at the quality, much better than Box store samples plus the cabinets are finished inside and out. You pay extra for that at HD and L. We ordered Ready to Assemble cabinets for the entire kitchen. Great quality but the instructions on how to assemble could have had more detail. Someone that is not handy may have trouble figuring out the assembly. Other than that, the quality and timelines to receive the order was great. We also received a panel that had a ding and they shipped a new one within a week and a half. Definitely will be purchasing more when we remodel the bathrooms.
had a difficult time ordering the samples. Tried twice unsuccessfully. Even sent an email to the support staff.
Kitchen Cabinet Kings replied
We're sorry you had trouble with making an order. We want to check back with you to see if you were happy with your order. Send me an email at [email protected] and let me know!
We got off to a rocky start with Kitchen Cabinet Kings after we had a misunderstanding on lead times initially, but after that they communicated very promptly and effectively to get everything back on track. The RTA cabinets were very easy to assemble and the quality is great. The value for the price was outstanding! The cabinets are well constructed with solid doors, plywood sides, and a very nice factory finish. This is my fifth major kitchen renovation, and Kitchen Cabinet Kings gave me the best combination of quality and price that I've ever seen for cabinets. Would be a five star rating save for the misunderstanding at the start of the process, but I emphasize that they were very responsive and worked to accommodate our schedule from that point on.
Jessica was very helpful on the chat and answered my questions. I am still concerned about delivery, though, because previously it was a stressful experience.
We love your company! Ship cheapest way possible please.
We chose these cabinets as an alternative to IKEA, which we have always used in the past. We didn't feel like driving to go pick up the IKEA cabinets, so we ordered these cabinets online. The price was actually less than a comparable IKEA cabinet though IKEA cabinets are frameless. I would say the value of these cabinets is very good. We ordered the RTA bathroom cabinets in the Pepper Shaker door style. The cabinets are finished on all sides and inside so you don't need to worry about end panels unless you want a paneled effect. We went with the framed (vs. frameless) cabinets, and there is one issue with the cabinets that I didn't notice until after the install. The toe kicks do not meet up at the edges of the cabinets, so there is a gap. I had specifically asked if I needed to order an extra toe kick piece and was told that the toe kick was finished. It's not a big deal in our bathroom because you can't see the toe kick, but it would be in a room where you could step back from the cabinets. The construction of the cabinets is solid, and the drawer boxes are very nice. They come with soft close drawer glides but not soft-close doors. Delivery was very quick and efficient. My contractor did not have any issues assembling the cabinets.
This is the second group of cabinets that we have ordered from you and we will order again if needed. Being that your cabinets are solid wood and very well made, this makes them so much better than the ones that one would order from their local Hardware store, that are mainly particle board. We are Custom Home Builders and these cabinets fit right in with all the Custom that our customers want. So many colors to match everyone's personal preference.Thank You Kitchen Cabinet Kings for your professionally made and Handled With Care cabinets. D&D Carpentry, Inc. David Stacy
I am in the process of installing 28 boxes of RTA shaker style pepper shaker color kitchen cabinets. The order came complete and in good condition. Assembly is straight forward and simple. I have installed about 1/4 the order and they are going up easily. I am very pleased with the overall quality especially the drawer assemble and glides. the price was fair too. I will order these next time for sure.
As a returning client, asked for an additional 5% off of my order since I will have spent almost $6,000 between both orders and employee stated they couldn't do that for returning clients.
This was an excellent shopping experience - now we'll see how the delivery goes, and especially how the cabinets look when we unpack them.
Cabinets look good just needed to order a sample. Thanks
I cannot believe how quickly, and attentive Rebecca was to my concerns!
Been working with Rebecca White... it has been great!
First time buyer we will see how it goes and I will be happy to follow up in the end.
Ordering sample doors, prices are more than I'd like to spend, but I'd like to compare the quality to our more reasonably priced local options.
I ordered a complete kitchen in Ice White Shaker style. The design specialist was very helpful but I found that there was a 48 hour delay with getting questions answered. As soon as my customer was ready to pull the trigger, I ended up ordering everything online myself. This was very easy. Although the free shipping said 7-10 days, the cabinets arrived in just 2 days! We inspected all the boxes as suggested by KCKings and did discover one damaged box. The freight company took it back right away as well as took pictures. KCKings fedEx'd a replacement! Needless to say, my customer was impressed and I got the job done well within the estimated time. The cabinets are low cost but look great. The only issue I have is that the system that holds the cabinets together is "external" and doesn't look so great when you peer into the cabinet. A hidden system would be worth paying a little more $ for. That said, my customer didn't think too many folks would be peering in his cabinets to see how they were assembled. I would and will recommend KCKings to friends and clients.
I remodeled my kitchen and ordered base and wall cabinets from Kitchen Cabinet Kings. My experience was excellent from the beginning to the end. I was pleased with every aspect of the service from delivery time, packaging, receiving replacement for one or two damaged items, and most importantly quality of the cabinets. I would recommend this company to anyone who wants to do remodeling or order cabinets. They are great.
We purchased the assembled Pepper Shaker cabinets. The quality is far better than we ever expected given the price and matched the description on the website exactly. We had priced the same layout at a couple of chain stores and the price was 2-3 times the price of the KCK cabinets! The website was very easy to use and understand and made ordering a breeze. I personally loved the "save my cart" feature, as we had a hard time deciding on the layout of our kitchen. So we were able to price out each layout and save it to come back to when we decided on the final design.
Two cabinets arrived damaged, but even the truck driver said he delivers orders from KCK all the time and has never seen this problem before. The replacement order took a bit longer than we feel it should have taken (the only reason I am giving a 4 star instead of a 5), but the woman who handled it for us, Dana, was beyond exceptional in keeping us posted on the status. Overall, I would highly recommend (and already have) friends and family to KCK and we will order from them again if the need every arises.
I'm a general contractor and work with people with all different kind of budgets. One of my customers asked about cabinets from Kitchen Cabinet kings and I had never heard of them. After checking the website and having reservations i decided to pull the trigger anyways and give it a try. I have now done two kitchens using cabinets from Kitchen Cabinet Kings. Both times the cabinets arrived in one week (from our normal vendor a rush delivery is 3 weeks) On the second kitchen i completed using their cabinets i had a full size cabinet come in damaged. I emailed them the pics of the damaged cabinets and they sent me out replacement parts and i received them in about two weeks. (which is longer than the initial shipment but still much better than my normal vendor) The same kitchen cabs from another vendor would've cost over 8k and i would've had to wait over a month for them to arrive. I will definitely be using them again on future projects and gives me another option for my clients that are on a budget or on a tight timeline.
Top notch! Cabinets were better than I had imagined and way less than the box store. Very easy to assemble and I will not hesitate to order from them again. Prompt responses and excellent customer service.
Thank you very much and will definitely recommend to my friends.
Ken L
love the coupons and discounts. we used kitchencabinedepot in the past, twice, but switched to you based on equal apparent quality and lower price.
Give me some more time. So far all I have ordered are samples. The response so far has been good
Very happy so far 4th order. will be more orders placed
Muhammad Nadeem
Sunrise, FL
My wife loves her new Pacifica cabinets. People who came to see my kitchen also gave us a lots of compliments on these cabinets and said that they will definitely recommend them to others. These cabinets are not only beautiful but also sturdy. However, their customer service was very limited, as we were only able to communicate via email and not over the phone. Hopefully they can improve their customer service of the phone.
I just finished renovating my second kitchen within twelve months. I used Kitchen Cabinet Kings both times and was not disappointed. I selected the Cinnamon Glaze cabinet. The construction and finish quality are most like what you would find in moderately priced conventional cabinets, but the price is most like what you would find in the least expensive big box cabinets. In other words, you get a very good cabinet bang for the buck. Assembly is pretty straightforward, though I did get better and faster as I went along. I did the assembly by myself and found the use of a few clamps to be very helpful. I did make a layout mistake, but they were very helpful in a work-around. I also made an ordering error. They helped me correct that as well, though there is a 25% restocking fee. So, order carefully. I've received a lot of compliments on the kitchen, and yes, I would use Kitchen Cabinet Kings again. In fact, I'm looking for an investment property now, and when I find it, I'm sure I'll be renovating the kitchen, and will definitely use KCKs again. I've already sent a neighbor to them.
I ordered a few assembled cabinets, but received them RTA. I requested to return one of those cabinets, since it would have been quite a hassle for me to assemble it. Customer service wanted to charge me return shipping for the cabinet. Upon my insistence they agreed to credit me for shipping. To date I was not able to ship the cabinet back because I still have not received the return authorization form. Left a message and did not receive call back. Once I complete this kitchen renovation project, I will most likely not order again from them. The prices are high, shipping is high and the return policy is not very customer friendly - when the mistake is the company's. Cabinets are nice.
Great cabinets. I was a little nervous at first since I have never ordered from you before. Read lots of reviews and decided to give it a try. The cabinets were great !! Great quality. Everyone who sees them absolutely loves them. Getting ready to do another kitchen and I will order from you again.
the first time I tried to pay for my order it did not go through but was unclear as to weather it did or did not.
customer service looked up the order for me but still had trouble telling that it did not go through..
but over all i'm looking forward to my new kitchen.
Rebecca White has been extremely helpful with us! So glad we found you guys. (used Google search for RTA cabinets)
this is the second kitchen we have done with your cabinets. We LOVE them!
A pleasure to do business with some were back ordered which made me nervous as we had time issues but they came in as promised and we were kept abreast of the order. In addition I made 2 errors on my order which the office staff picked up and contacted us before shipping thus preventing a delay and the hassle of having to fix after the fact Did RTA which we assembled and had a. Abomey guy install. He was impressed with the quality and finish . Wish I had taken advantage of the sample door offer which I didn't do due to our time constraints. I would have picked a lighter color,---totally my bad.. Would advise others to get the door to confirm their selection is exactly what they want. For price and service you can't beat KCK
I haven't received the cabinets yet, but the ordering process was easy.
You made our kitchen renovation so much easier! What a relief to find quality materials at a reasonable price.
Cabinet door style ordered - Pearl white quality of delivered product - Beautiful cabinents much better quality then in stock cabinents in big box store plus many custom sizes to chose from Delivery was very quick within a week of the order Pricing was by far the best i have seen, we assembled oursevles with no issues and saved even more $$ - Would you use Kitchen Cabinet Kings again - Yes Definitley - Would you recommend Kitchen Cabinet Kings to others - yes already have!
We chose the ready to assemble cabinets in the Shakertown style with the 42 inch wall cabinets. The website was easy to navigate and the online chat feature was very helpful when we had questions. We also emailed the company with questions and the questions were answered promptly and phone calls were returned quickly. Ordering 2 different cabinet style samples helped us in deciding which cabinets looked best in our home. The cabinets arrived in the time frame specified and the delivery company allowed us to choose a delivery time that suited our schedule. The cabinets arrived with no damage.
The cabinets are very nice quality. The door are very solid as are the drawers. The soft close feature on the drawers works very well. We also used the soft close fixtures on the cabinet doors and those were easy to install and work well. The only negative comment is regarding piece of plywood supplied with the 30 inch base drawers. This plywood was flimsy and warped and difficult to install. Other than that the cabinets were easy to assemble.
The cost of the cabinets was probably 20 percent lower than we would have paid at the big box hardware store. Buying the RTA cabinets saved us about 20% in price over buying the cabinets assembled. This lower cost allowed us to purchase the cabinets that really wanted and still stay within our budget.
We did all of the assembly and installation ourselves and missed a few cabinets in our initial order. We worked with Dana and were able to get the 2 cabinets we needed with a reasonable FedEx shipping fee. We also needed to order a filler piece and that arrived very quickly. Kitchen Cabinet Kings customer service was excellent.
The cabinets look magnificent in our kitchen and were are thrilled with the quality and the style. We have received many wonderful compliments. We would definitely use Kitchen Cabinet Kings again and have already recommended you to others.
Thank you so much for your great quality product and customer service.
John and Susan Matty
good response from customer service but a couple of questions were referred to design people yesterday and I am still waiting for response
Great product! All solid wood, no fiberboard. Thrilled with what we have received so far, just forgot one cabinet when we placed our original order. Our fault, not the fault of Cabinet Kings.
Had technical issues with the website not performing correctly. Which prolonged placement of my order. What I found most unsatisfactory was the requesting COUPON process. After completing the steps to receive a coupon code for my order. I was not able to apply the code to my purchase which was another reason why I felt my (customer) time was not valued.
Still researching the remodel but we are leaning towards KK.
I was unable to click the create an account checkbox, the ship to the same address checkbox or the agree to terms checkbox. I did order a sample, and hope it is shipped to my billing address.
The cabinets I received were beyond awesome. High quality, and better than described. Shipment was fast on the cabinets that actually arrived. I was missing only one - vital cabinet. Kitchen Cabinet Kings would argue first that I had received them all, then figure out that I was missing one, blame the manufacturer and then blow smoke up my butt about when I would received it. I had to buy the same size from HD to get my countertop template made. When the granite came (I had to reschedule 3 times, I STILL did not have the cabinet. Otherwise, great kitchen cabinets.
I did not have very much experience. But, I think it went well.
we were a little worried about assembly but they went together wonderfully and the new kitchen looks fabulous. We are very happy with the quality and customer support we received. I will be recommending them.
We ordered the White Shaker Cabinets and LOVED them. They were easy to assemble and the quality was very good. The website was easy to navigate and our cabinets arrived on time and in excellent condition. I will definitely be ordering from Kitchen Cabinet Kings in the future!
I ordered the McIntosh Frameless cabinets, and have to say they look great. These cabinets are well built and sturdy. Only had a few damaged boards for the seven cabinets I ordered, and once I sent the pics in, they immediate sent me replacements that I had in just a few days. Only reason I did not give five stars, is I have a drawer slide I that is not working properly, and I haven't had much feedback on when I might receive a replacement for it after my initial request. Other than that, the product and customer service was great. The prices were great, considering the cabinets come with soft close hinges and drawers, and cost about half as much as cabinets I received a quote on from Lowe's.
the website is good but the check boxes on the page to order samples don't work. Can't check 'ship to same' and can't actually check 'terms and conditions' even after you read them.
I ordered the RTA Ice White Shaker Cabinets and I can say I was impressed with the quality. It was easy to assemble and they delivered right when they said they were going to. The website is quite friendly, although I loved having the ability to get a design from one of their experts.
I would definitely recommend this company and I plan to buy my cabinets for other projects from here.
Ordering through the website is rather frustrating. When the clear all button is used it returns you to the root home page rather than to the root page for the cabinet line you are shopping in.
GREAT SO FAR!!Hopefully the quality also is a great as the service so far
This is our second order in the past year!! Please with quality of product and price. First order was pre assembled. This time trying Ready to Assemble.
excellent web site and easy to maneuver. will return with another
order
Would prefer cabinets with less packaging or more eco friendly packaging. Would also like to see Bamboo. Would also like to see more products from the US.
The kitchen planning service was very helpful and they were very patient with my requests.
Website is easy to use and very helpful with picking cabinets. Looking forward to my sample and purchasing cabinets.
Very happy with the service and the product. Would use again.
KCK was easy to shop online. The questions I had were all answered promptly and other recommendations were made. Can't wait to see the finished product.
Our designer Rebecca was the best! She came up with a beautiful design and helped us complete this order on the holiday weekend. A+
Developer looking for good reasonably priced cabinets. So far a good experience.
Will be ordering cabinets soon. Just trying to determine which style to choose.... Thanks!
Kitchen Cabinet Kings are top of the line cabinets. They were very easy to order on line and their web site was very clear. I ordered Pepper Shaker RTA cabinets and was very pleased with their product and packaging. Nothing was damaged and shipment was right on time. The assembly was easy and the cabinets were square, which made installation easy. They were cheaper in price than any were else, without losing any quality. I would definitely use them again and would highly recommend them to others.
very easy and organized. looking forward to working with you on future projects.
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